Sr. Research Analyst

OBJECTIVE: Provide premier customer service that ensures top customer satisfaction.

CAREER ACHIEVEMENTS:

More than 27 Years of proven experience in getting the job done right, respected by peers and recognized as a professional in my field. 12 Years program management success with multiple federal agencies as well as large commercial companies with proven results and superior customer satisfaction 20 Years project management with track record of cost savings and timely completion within scope 25 Years proven contract and procurement management 10 Years management of consulting services 10 Years facility, security and data center management success 15 Years business management including industrial security (DoD) and human resource management 20 years Database management, architecture, data development and platform design as well as data porting and extensive data warehouse development experience for all RDBMS

EXPERIENCE:

More than a quarter century of proven proficiency in Program/Project Management, hardware/software analysis, emerging technologies, telephony and video technology support & development in addition to, all areas of business including financial tracking/analysis all areas of business including financial tracking/analysis, network architecture planning and administration, business process engineering, requirements development and re - engineering. In addition, included use of COGNOS, PeopleSoft, DelTek and BOSS for review of performance data with timesheet and expense data analysis used to provide executive level metrics for overall performance summary (various web based applications), network architecture planning and administration, contract negotiation (both buying & selling) and vendor management. Also experience in multiple areas of analysis providing support to contract management both internal and external as well as vendor performance measurement (statistical analysis) and customer reporting mechanisms.

Other skills include; the ability to identify and translate business units needs into actionable business strategy through statistical modeling, analysis, data mining, test design, profiling, and segmentation using MS Excel or other analytical tools/applications, utilizing advanced statistical techniques, data mining tools, and quantitative analyses to determine if the organization or customer is meeting their goals or objectives, developing reports with accurate, easy to read and useful information for research use and presenting findings to both technical and non-technical audiences and routinely provide status improvement reports working with outside data and service vendors to identify and evaluate new data source opportunities and values to business, web development and business translation for sales and services with statistical analysis using metrics and performance measurements.

Excellent oral and written communication skills, particularly presentation skills. In addition, I have the ability to work collaboratively with other engineers and senior professionals across functions; and have strong influencing and leadership skills. Specific skills related to Communications include infrastructure (wired, fiber, wireless radio and satellite), emerging technology (GPS, satellite, wireless such as Bluetooth, & infrared) and interoperability. In addition, hands on experience in network management, network architecture and system development including platform hardware and software architecture to support any mission area.

Strong understanding of the most complex concepts related to computer architecture, data structures and programming practices. Ability to develop strategic project plans and schedules for complex projects or new product developments has lead to many types of complex business solutions. Technical skills are related to database development, management, warehousing and analytical processing of data. Well-rounded knowledge and executive experience will provide clear vision and perspective on any type engagement.

Confidential,MD 2

Sr. Research Analyst

Prepared a command wide assessment of existing data tools and software and utilizing collaborative methods built GIS tools and data mapping techniques

Developed a 3 dimential global mapping program to facilitate data mapping for regional AORs and command wide areas of overlapping duties
Completely redesigned the performance and assessment methodologies and developed a new command metrics program for the Air Force Office of Special Investigations (world-wide 4,000+ people)

Created new tools and policy guidelines for the performance and assessment process for the entire command Developed automated processes for the collection of command level metrics and created website for publishing to entire worldwide command elements Evaluated Commander’s scorecard process, reviewed business rules and provided recommendations

Developed automated online tools to publish and maintain scorecard process

Developed new business rules to support Commander’s scorecard process Prepared new reports from Cognos and providing guidance to Smart OSI team to better support HQ, Regions & field activities Developed baseline documentation to provide measurement standard for trending both future & historic data with accurate data to support assessment Prepared recommendations for a new scorecard process to provide accurate assessment of AFOSI resources

Confidential,VA 22202

Sr. Program Manager

Program manager for TSA POA&M and ISVM’s security program PM for system upgrade or replacement PM for Network oversight system to provide overall availability in pictorial format Representative for infrastructure oversight for all US airports and local systems availability

Confidential,Washington, DC

Sr. Enterprise Project Manager

High level coordination with all agencies in the Department of Homeland Security (DHS) Delivery of system infrastructure Large-scale application roll-out across enterprise Rapid response solutions to Enterprise issues Relocation of primary DHS data center from contractor facility to government control

CONTINUING PROFESSIONAL EDUCATION

Teambuilding and 7 Habits of Highly Effective People, 2001
Advanced Project Management Methodologies, 1999
Project Management Fundamentals, 1998
Management and Human Relations Certifications: Development of Specifications, 1984
Hiring and Firing, 1985
Developing Policies and Procedures, 1985
Corporate Security Training: Industrial security Management for Government contracts, 1984
Seminars: Human Relations in Industry, 1986, Interviewing and hiring 1997
Industrial Security Institute 1986

Telephony Training for Switch management:

System 2000 training for system administration, 1982
System administration for System 25, 1985
Honeywell PBX training, 1985
System Administration for System 75, 1993
System administration for Infinity G3, 1993
AT&T System vector language programming, 1993
Siemens System administration 1994
System administration for Nortel SL1, 1995

Network and system Management Training: Cisco Certified Instruction for Network Security, 2002 Microsoft Certified Instruction for Windows XP, 2002 Microsoft Certified Instruction for Windows 2000, 1999 Microsoft Certified Instruction for Windows 95, 1996

Novell NetWare Training for CNE Wave Technologies: System Administration for NetWare 3.11, 1993
Advanced System Administration for NetWare 3.11, 1993

Novell NetWare Training for CNE: Novell Certified NetWare 3.1x Administrator, 1994 Windows NT Server Training: Microsoft Certified Instruction for NT Server, 1995, Microsoft Certified Instruction for SMS Server, 1996 Microsoft Certified Instruction for INTERNET Server, 1996 Lotus Notes Training: Lotus Certified Instruction for Notes Administrator, 1996, Lotus Certified Instruction for ISO Advanced Notes Administrator, 1996, Lotus Certified Instruction for Notes Development, 1996 ISO 9000/9001 Training: ISO Certified Instruction for Quality Systems and Documentation, 2000 (6) classes for organization certification. Updated in 2002 for corporate re-certification process PMI/PMP training: Project Management Professional courses and testing preparation classes. 2001/2003 CMMI/Six Sigma Training: Updated 2006 ITIL Certification Training: Updated 2007/2008

TECHNICAL EXPERTISE/CERTIFICATIONS

More than 25 Years of proven experience in getting the job done right, well respected by peers and recognized as a professional in my field.

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