Accomplishments

Confidential,Stuart, Florida June 2011 to Present
IT Technician

• Maintenance of 2008 servers and user account maintenance
• Terminal server sessions and Remote Desktop for remote administration duties
• Virus/Malware removal
• Workstation/printer upgrades and maintenance
• Wireless network maintenance
• Administration of VPN devices using terminal server as a gateway

Confidential,Hobe Sound, Florida May 2011 to Present
IT Coordinator, Volunteer

• Implemented computer training program
• Writing and designing classroom materials for classroom training activities

Confidential,Florida April 2011 to Present
Regional Banking Systems Migration Consultant, Wells Fargo/Wachovia Banks

• Deployed new banking hardware equipment replacements
• New Software deployments to multiple machines and testing equipment
• Installation of rack servers and NAS devices
• Network and cabling management
• Coordinate with banking personnel to replace aging equipment

Confidential,Florida February 2011 to Present
Network Security Engineer

• Provided technical drawings and documentation of company’s network infrastructure
• Configured an out of box installation of an Avaya VOIP switch
• Programmed VOIP phones to include additional features such as park and hold
• Upgraded IP Office 500 firmware to 7.0 operating system
• Script Avaya auto attendant features for after hours and weekend callers
• Programmed custom initial and phone que announcement for callers
• Consolidated multiple DNS servers
• Reduced SPAM by modifying barracuda SPAM filter sensitivity
• Resolved time issues between virtual PDC/host system and workstations
• Modified juniper firewall policies for VPN access

Confidential,Florida February 2010 to January 2011
Microsoft Technical IT Trainer

• Virtualized classroom labs
• Graduated the first six high school students as Microsoft Certified Professionals
• Decommissioned multiple proxy servers, increased network performance
• Wrote classroom training material
• Removed multiple incidents of malware/viruses from network

Confidential,Vero Beach, Florida July 2008 to February 2010
IT Volunteer

• Provided IT training
• Implemented a survey grading system of programs offered and their effectiveness
• Increase workstation performance, maintenance
• Virus malware removal from infected machines
• Archiving duplicate files from production servers
• NASA, Kennedy Space Center, Florida August 2007 to May 2008
• Network Engineer
• Implemented an Avaya IP Office VOIP solution
• Migrated site locations from analog phones to VOIP
• Designed and upgraded space shuttle simulator to new application
• Implemented WSUS for workstation cycle patching and provided reporting
• Deployed Altiris agents to workstations
• Expanded network infrastructure by adding additional switches
• Upgraded wireless network and standardized on encryption methods
• Installed layer III Cisco switching
• Enabled Black Berry devices to be used as secure access to internet for traveling users
• Installed Cisco PoEE switches
• Installed MS-SQL database as a backend
• Created additional VLANs for new network locations
• Created terminal server session gateways
• Novell NDS Tree administration duties

Confidential, Orlando Florida August 1999 to August 2007
IS Regional Manager

• Implemented single-sign on for multiple servers
• Implemented Microsoft Active Directory and group policy
• Consolidated multiple Exchange servers
• Migrated graphic’s department to Apple Macs
• Migrated region to a switch environment
• Utilized roaming profiles for multiple call centers
• Removed aging Novell-Netware servers from production
• Implemented DNS services
• Designed and deployed Altiris solutions across multiple cities
• Standardized on a single regional backup solution
• Migrated region to Exchange Server 5.5 then 2003
• Standardized on desktop security, removed unnecessary elevated permissions
• MonthlySOX compliance reporting
• Implemented DHCP reservations
• Upgraded offices toCAT 5e cabling
• Built, installed, and supported servers for Ticketmaster clients for deployment in the field
• Created separate VLANs for call centers
• Created and updated terminal server sessions
• Created and maintained terminal server proxy’s
• Build remote profiles by using Remote Desktop Connections

Confidential,Orlando FloridaFebruary 1999 to August 1999
Systems Administrator

• Decommissioned aging servers
• Microsoft Email migration from Lotus Notes Email system
• Implemented Domain security policies
• Deployment of Email software to end user workstations
• Software security patching cycling
• Installed virus protection on Exchange Servers
• Build and installed Exchange servers
• Migration of email messages from lotus notes to MS-Exchange

Confidential,Jacksonville Florida January 1997 to January 1999
Network Administrator

• Migrated users from Lotus Notes to MS-Exchange
• Resolution of DHCP issues
• Software deployment to 1,500 workstations
• Patched workstations to latest security patches
• Resolved cabling issues
• Build Exchange Email servers and installed in racks

Education and Certifications:

• Altiris Deployment and Altiris Inventory Server, 2001
• Business Management and Administration
• Microsoft MCITP, 2010
• Microsoft MCSE, 2010
• Microsoft MCP, 2010
• Microsoft MCTS, 2010
• Microsoft MTA – Network Security, 2010
• CompTIA A+ certified, 2010