CAREER SUMMARY:

• With over 7 years of senior project management experience, enterprise - level projects have been successfully delivered for Confidential 100 consumer facing websites, digital marketing initiatives, mobile/tablet app development, and video streaming applications.
• I am currently seeking a remote (anywhere in US) engagement as a full- Confidential or part- Confidential senior project/program manager and willing to travel up to 50%.

EXPERIENCE:

Sr. Project Producer

Confidential, Warwick, NY

Responsibilities:

• Successfully delivered enterprise-level CMS (Sitecore, Drupal), CRM (Salesforce), proprietary Learning Management, and SSO (Okta, Auth0) solutions using Agile/Scrum/Kanban methodologies.
• Managed project budgets from $20K to $2MM using Salesforce Financial Force, Excel, and other proprietary tools, while providing monthly/quarterly forecasts and expense reports.
• Provided project leadership to remote teams of up to 25 people using communication tools such Zoom, Google Hangouts, and UberConference.
• Introduced and implemented documentation and processes leveraged by the PMO team and other relevant project team members.
• Consistently completed multiple projects from conception to production on Confidential and within budget.

Sr. Project Manager

Confidential, New York, NY

Responsibilities:

• Successfully delivered video on demand (VOD) and video streaming production engagements for top tier clients
• Managed project budgets from $500K to $5MM using Salesforce cloud tools providing monthly/quarterly forecasts and expense reports.
• Led on-site, remote, and off-shore teams with effective communication using web conferencing tools such GoToMeeting, UberConference, Skype, and Google Hangouts
• Provided guidance to Jr. Project managers on Agile practices, leadership development and SDLC best practices
• Managed projects using Agile methodology practices and rituals anchored with high quality team communication, meticulous documentation and guided by business and functional KPI measurements

IT Project Manager

Confidential, New York, NY

Responsibilities:

• Successfully managed IT implementation projects for online web booking, infrastructure & system updates, and IT maintenance/defect fixes using JIRA, Basecamp, SharePoint, and MS Project.
• Authored 12-month project roadmap, 90-day release & deployment calendar, along with enhancement & maintenance build project checklist.
• Managed relationships with third party vendors and partners such as Verizon (hosting), Datalex (online booking), Simply Accessible (accessibility), and Cintra (database management) to name a few.
• Orchestrated release activities for over 30 deployments to QA, staging, and production environments for jetblue.com involving internal, off-shore, and third-party teams (20+ people).
• Facilitated requirements gathering and produced end to end project plans for website enhancements and infrastructure implementation projects.

Sr. Digital Project Manager

Confidential, New York, NY

Responsibilities:

• Provided leadership and direction for Agile/Scrum teams including software engineers, UI/UX designers, editorial, digital production, sales, marketing, ad operations, reporting, and analytics teams.
• Authored inaugural PMO documentation for event based project managers. Documents include interactive schedule, project roadmap, comprehensive project plan, release plan, and overall project dashboard.
• Facilitated all digital day of show activities including on-air live vote, live video stream, live photo stream, and overall digital experience on desktop, mobile web, and mobile/tablet applications (iOS & Android).

Sr. Digital Project Manager (Consultant)

Confidential, New York, NY

Responsibilities:

• Successfully provided project leadership for over 50 on-site, third party, and off-shore cross-functional teams consisting of software engineers, UI/UX designers, QA analysts, sales teams, ad operations team (Ad Ops), editors, marketers, analytics team, and senior executives.
• Led the redesign and rebuild of mobile websites for Confidential and Confidential resulting in approx. 40% increase in mobile traffic and a 50% increase in media sales revenue.
• Improved SEO for Confidential and Confidential by overseeing a site-wide audit resulting in modifications to codebase and editorial practices leading to a 70% increase in overall traffic in 12 months.
• Managed end to end implementation, migration and user of several enterprise level tools such as Drupal, Basecamp, JIRA/Confluence, Chartbeat, Brightcove, and many others.

Sr. Project Manager

Confidential, Brooklyn, NY

Responsibilities:

• Managed development of tablet applications for both iOS and Android platforms in an Agile PMO environment, including internal teams, local vendors, and off shore teams totaling up to 50 people
• Orchestrated high profile/big budget ($500K+) projects from conception to production using applications such as Confluence, Basecamp, JIRA, MS Project, MS Visio, and MS Excel
• Facilitated several meetings with senior management and executives to determine strategy and direction for design, app production, and back office technology initiatives.
• Provided leadership for project managers and assisted in building the division’s Project Management Office (PMO), by authoring project plan templates, workflows for product development, vendor management process, decision making protocol, and other standard operating procedures(SOP). Most of which are still utilized by the company.
• Successfully managed implementation of custom digital asset management system (content, media, logs, etc.) along with leading the production process for over 200 tablet-based e-books (editing, file conversion and import to device, and user experience).

E-Commerce & CRM Manager

Confidential, New York, NY

Responsibilities:

• Managed full development lifecycle of high profile e-commerce web applications ranging from $5K to over $500K for all LVMH perfume and cosmetic brand sites using tools such as JIRA, MS Project, MS Visio, and MS Excel
• Led implementation of Neolane CRM system for multiple brands, while managing deployment of e-mail campaigns, customer incentive programs, and customer behavior analysis.
• Met regularly with brand and company executives in both English and French to determine e-commerce and CRM strategy, along with providing and administrative support to over 20 senior marketing and sales staff.
• Managed on-site and off-shore cross functional teams (up to 15 people) consisting of developers, UI designers, database administrators, customer service personnel.

Web Project Manager (Consultant)

Confidential, New York, NY

Responsibilities:

• Managed full development lifecycle of over 50 high profile/consumer facing e-commerce website projects on the Endeca platform in an Agile environment with budgets ranging from €50K to over €10M.
• Led the largest company project of managing preparedness of all design, technical, marketing, and business teams for France’s bi-annual Sales Day site launches (largest traffic day of the year). Tasks included load testing of all systems, authoring and orchestrating deployment and maintenance schedule (over 200 tasks), and logging and addressing issue logs
• Provided project leadership for on-site and off-shore cross functional teams (up to 50 people) consisting of developers, UI designers, database administrators, quality assurance engineers, business analysts, network and systems engineers, and senior management.
• Maintained positive third party vendor relations with companies.
• Improved Omniture tracking and SEO across sites by implementing best practices and code optimization (over 80 change requests) which drastically increased analytics reporting and raised organic search traffic by over 30% making laredoute.fr the 4th most visited website in France.

Web Systems Project Manager

Confidential, Washington, DC

Responsibilities:

• Produced Section 508 Compliance plan for Confidential website
• Managed Confidential Intranet site content and provided usability and administrative support to staff
• Served as website liaison between IT and Communications departments
• Created documentation for website applications and tools
• Provided project management for software development of high priority third party web applications
• Served as the administrator for Ektron Content Management System
• Managed and facilitated webinars and teleconferences while producing user guides and documentation

Web Project Manager

Confidential, Washington, DC

Responsibilities:

• Planned and managed web redesign and development process from conception to production
• Facilitated the procurement process to secure vendors for design, development, and a Content Management System (CMS)
• Produced requirement lists, development project schedule and budget
• Facilitated design and development process while representing the best interest of internal stakeholders
• Conducted interviews with internal stake holders and facilitated content production
• Facilitated website information architecture production creation with input from internal stakeholders and external development vendors
• Produced 12 month post-launch web marketing plan, SEO strategy, maintenance plan, and user guide
• Conducted on website usability and content management (CMS) administration

Senior Web Instructor/Marketing Consultant

Confidential, Washington, DC

Responsibilities:

• Conducted project management for all web production activities
• Created and managed e-campaigns for Confidential news and events
• Managed content and content production for the organization website
• Created curriculum and lesson plans for web design instruction
• Facilitated marketing and fundraising efforts for programs for over $500,000
• Managed SEO activities, web marketing, metrics and trend analysis