Lead Computer Operator Resume

Objective: To utilize my IT leadership abilities and skills in a corporate environment

Summary of Qualifications:

Qualified IT professional with variety of software, hardware, and networking knowledge.
Exceptional teamwork and leadership skills
Strong work ethic, excellent interpersonal skills
Over 18 years of progressively responsible experience in IT Operations

Experience:

8/1993-12/2011 Confidential., Richmond, VA
Lead Computer Operator / Computer Operator III / Computer Operator II

Monitoring AS/400 systems IBM 9406-890
Monitoring versus platforms systems within Datacenter and Server Room
Knowledge of JD Edwards Enterprise One software
E-1 Product Support Phone dealing with Warehouse Issues
Interacted with E1 Product Support Daily
Remedy Tickets (opening - closing ) BMC -7.5 version
Monitoring Tool Tivoli and OMW HP
BMC- Control-M Scheduling Software
Various IBM Tape Libraries (IBM 3584 Total Storage)
Inventory Tape Libraries on-site and off-site storage (Iron Mountain)
Verifying data and performing clerical tasks in the data processing function
Supervise and delegate work load out to 9 people
Document Specialist
Order supplies for the Computer Room(Paper, Various Tapes, Printer Toner)
Kronos System/ People soft (Timecard) 9 people
Laser Printer IBM Infoprint2000 , Xerox
Power equipment in warehouse environment such as Pallet Jack, Barcode Scanner
Using UPS World Ship equipment -Responsible for performing the physical tasks involved in the shipping, receiving, distributing of products, materials, parts, supplies

1986-8/1993 Confidential., Richmond, VA
Job Scheduler / Computer Operator II

Schedule Production jobs and Test jobs
Performed UCC7 Production Control Functions
Assisted programmer with JCL and set-up job through UCC7

Education
Certificates:

A+
Microsoft Windows XP
Microsoft Office 2003 and 2007
Access 2003 Level 1
Share Point Designer 2007
Acrobat 9 Level 1 and 2

Majoring in Medical Billing and Coding Program

Software:
SecureSync through Iron Mountain 5.4.3, MIR3Notifications, Attachmate EXTRA! X-treme 9.1, Microsoft Office Communicator 2007 R2 (2), Snagit 9 Editor – create capture documentations, BMCControl-M v6.3.01

Skills:
Microsoft office 2007-(Excel, Outlook, Word) - Windows XP, CA7, TMS, TSO/SDSF, JES2, Lotus Notes, MVS/XA, MVS/ESA, Omniback II, Jobtrac(software),

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