SUMMARY:

Having worked in the records management field for over I 0 years, acquired a solid working knowledge, as well as a broad range of skills and experience such as spear heading projects and developing modules in records management. Served as both Team Leader and Supervisor of eleven employees; provided guidance/instructions to enhance production quotas, as well as resolving work­ related problems. Demonstrated strong leadership and sound judgment to promote team building and team spirit to improve procedures and increase work production. Have years of experience in document management to provide professional research, analyses, document scanning, imaging and preparation in both the private and government sectors.

EXPERIENCE:

Research Specialist

Confidential

Responsibilities:

• Research assignments and conducting research projects supporting the work of the organization and the senior staff. Processes confidential treatment requests using Confidential database locate in document management.
• Conducts Confidential requests; confidential treatment requests (CTR’s); analysis of financial and accounting data; extracting the highlights of documentary evidence; digesting and indexing decisions/opinions; determinations on the segregation and retention of information; analysis and identification of deficiencies in SEC processes; collating and summarizing financial /legal information; determination of information requests subject to Rule 83; and/or research in support of the examination, investigation, regulation unusual or controversial information requests and brings them to the attention of senior staff.
• Develops and maintains a system to store information and materials located in research efforts for future s. Monitors current events related to the mission of Research SEC databases Confidential and files, media, government, and corporate websites, and other relevant sources to locate information related to function of the assigned organization. Identifies the appropriate source to obtain relevant and current information.
• Analyzes requests for information, researches records, collates information, determines if information is appropriate for release, and prepares the assigned organization, enforcement, and investor assistance mission of the SEC.
• Utilized the information Document Managing System ( Confidential ) to track and update cases to ensure accuracy and completeness. the requested information for release and/or review. Identifies and alerts staff to issues impacting operations and processes. Assists senior staff with the retention and segregation of information when requiring confidential treatment.
• Collaborates with senior staff in the preparation of comprehensive documents/reports covering all phases of research and analysis relative to assigned area of responsibility. Reports include summations of all areas of research covered, conclusions reached, and recommendations for actions. Exercises discretion in the collection and presentation of facts as any outgoing documentation is a reflection on the agency.
• Displays and up - to-date knowledge and understanding of the assigned specialized area of research, changes in legislation and regulations that impact research processes; and utilizes technological advancements.
• Prepares responses, result of searches, and/or analysis of the research for coordination, release of information, or use in a SEC report or document.

Management Analyst /Records Manager

Confidential

Responsibilities:

• Participates in the development, implementation, and maintenance of policies and procedures for the recording, indexing, filing, and retrieving of active documents and the storage of inactive documents; ass isis in developing a work plan for the records management function and reviews, evaluates, and makes recommendations on work products, methods, procedures, and policies.
• Assists in reviewing and updating the TFBSO - wide records retention schedules and vital records, including working with outside agencies and staff to inventory records; updates retention schedule to reflect current legal requirements; provides for and administers the appropriate destruction of records.
• Coordinates the creation, maintenance, retrieval, protection, retention, and destruction of all records in accordance with Confidential policy and legal, financial, governmental, and historical requirements.
• Provides technical direction to and trains TFBSO employees to ensure office work flow is maintained and office goals are met; evaluates office and administrative functions to recommend changes in office records management procedures.
• Participates in development of materials, and assists in departmental and organization-wide sessions on records management related topics and e-mail/internet policy .
• Communicates and ensures the compliance with the Confidential s policies and procedures pertaining to the handling of confidential Confidential information and documentation, including the Confidential b6 and the Confidential 's policies and procedures regarding safeguards to ensure security, confidentiality, and integrity of information.

Senior Confidential Analyst

Confidential

Responsibilities:

• Analyzed and processed information access requests: Confidential, Confidential Referral, Privacy, Privacy Referral, Mandatory and other (foreign governments).
• Utilized the information Document Managing System ( Confidential ) to track and update cases to ensure accuracy and completeness.
• Initiated searches in the State Archiving System (SAS) to locate electronic records (cables and written correspondence) in response to Confidential /PA requests.
• Reviewed all new Confidential /P A requests to determine the scope of the request; prepares correspondence to requesters and other federal agencies and foreign governments; adheres to Department regulations to secure all classified materials; and maintains Confidential /P A requests case file organization.
• Conducted quality control of final outgoing packages to protect organizational integrity and prevent unauthorized use of misappropriated of sensitive and classified material.
• Served as a Confidential /P A representative and participated in regarding complex issues in discussions in which the purpose was to plan, coordinate, make recommendations or consult on work efforts or to resolve specific business problems.
• Prepared electronic taskers to initiate searches of bureaus, offices, and posts active and retired files to retrieve responsive material
• Reviewed all new Confidential /P A requests to determine the scope of the request; prepares correspondence to requesters and other federal agencies and foreign governments; adheres to Department regulations to secure all classified materials; and maintains Confidential /P A requests case file organization.
• Conducted quality control of final outgoing packages to protect organizational integrity and prevent unauthorized use of misappropriated of sensitive and classified material.
• Served as a Confidential /P A representative and participated in regarding complex issues in discussions in which the purpose was to plan, coordinate, make recommendations or consult on work efforts or to resolve specific business problems.

Records Analyst/Project Leader

Confidential

Responsibilities:

• Organized electronic records system to ensure conformity with records retirement policy (502 policy and the Confidential retirement disposition schedules).
• Segregated an assortment of retired records by the assessment number for future identification and retrieval.
• Measured and recorded the volume of records to be reorganized, stored, retired or destroyed.
• Prepared monthly reports on records management activities (i.e., meetings, staff issues, and statistical data on records inventory and records mailbox actions).
• Served as a Confidential /P A representative and participated in regarding complex issues in discussions in which the purpose was to plan, coordinate, make recommendations or consult on work efforts or to resolve specific business problems.

Records Management Analyst

Confidential

Responsibilities:

• Spearheaded records management program for the Office of the Director, Chief of Staff, Human Resources, Engagement and Facilities; established electronic modules to correspond with the Confidential manuals for approximately 500 employees.
• Evaluated approximately 150 record requests for both hard copy and electronic records per week; reviewed record disposition schedules to locate and retrieve requested records; provided lot and box numbers to requesters (domestic and foreign) upon request via regular mail or email.
• Reviewed and determined appropriate disposition of records accordance with Confidential .
• Served as a Confidential /PA representative and participated in regarding complex issues in discussions in which the purpose was to plan, coordinate, or consult on work efforts or to resolve specific business problems.

Team Leader Records Management Specialist

Confidential

Responsibilities:

• Served as Team Leader for 7 staff members; trained staff on Confidential standards and procedures for organizing and preparing retired files for shipping to Confidential which resulted in a 50% increase in production; reviewed record disposition schedules; utilized standardized electronic record management techniques; reviewed daily statistical reports to ensure record quotas were met.
• Managed time and attendance; conducted weekly staff meetings; and provided briefings to Project
• Manager on a daily operations
• Served as a Confidential /P A representative and participated in regarding complex issues in discussions in which the purpose was to plan, coordinate, make recommendations or consult on work efforts or to resolve specific business problems.
• Served as Team Leader in FBI archive shop; researched and retrieved records by case number and /or alien name; filed records alphabetically to be boxed, stored, and transferred Confidential ; trained staff for this project which increased production rate by 50% (approximately 500 paper records were retrieved for retirement per day).
• Supervisor, So Brau Incorporated, Fairfax, VA April 2008 to November 2008
• Supervised eleven employees in day - to-day operations at a classified mail screening facility
• Ensured proper mail screening and processing according to company protocol
• Signed for receiving and releasing of mail packages
• Screen incoming mail against chemical, biological, radiological, nuclear, and/or explosive threats
• . Provided Quality Control to ensure accurate processing of mail and packages
• Inventoried and maintained the supply room and distributed supplies as needed

Confidential, Capital Heights, MD

Responsibilities:

• Answered initial phone call from customer having technical support issues
• Responded toe - mails from customer to add/delete/change information linked to their account
• Resolved service issues; routing more complex issues to the appropriate office
• Checked the status of requested packages through the TA VI ASM system, locating the packages and ensuring the proper handling to reach destination
• Resolved basic technical issues that relates to navigating the TAV/ASM system to approve packages for their office within a defined process
• Documented results of customer contacts for timely follow ups to ensure prompt solution of operations and technical issues
• Generated a daily report for all mail that has been accounted for
• Maintained and operated the mail processing area
• Sorted and pitched mail by organizational elements and names sort various sections and prepared for delivery

Confidential, Rockville, MD

Responsibilities:

• Provided clerical and technical support of Administrative Law Attorneys
• Processed cases filed under Titles II, XVI, and XVII of Privacy Act
• Reviewed and analyzed medical and legal documentation, composed correspondence, and requested consultative examinations
• Maintained follow up systems, scheduled cases for hearings, prepared notices of hearing and contractor invoices, responded to inquiries from the public
• Set up equipment and computers to assist in the of support staff.