OBJECTIVE
Dynamic, creative, self-starter seeks an opportunity in obtaining an Information Technology position.
EDUCATION
Bachelor of Science in Business Administration: Major: Management Information Systems
CERTIFICATION
Business Analyst
RELEVANT COURSES Database Design & Administration • Intro to Java • Visual Basic Programming • Web Design Maintaining a Web Server • System Analysis & Design • Business Telecommunications Computer Information Systems • Structured Programming Concepts • Data Analysis for Managers
COMPUTER SKILLS:
Java • ISeries (As400) • Microsoft SQL Server • Business Intelligence • Adobe Central
Windows 2000 & 2003 • Microsoft Access • Microsoft Visual Basic • COBOL • Microsoft Excel
Web Design • Java Script
WORK EXPERIENCE
Confidential,Folsom, California May 2007 – Present
Senior Technical Consultant
Provides professional services ranging from the mapping of business processes, data integration between systems, technical development, and on-site software training on system products for clients. Involved in the full lifecycle of a client implementation such as requirements gathering, business analysis, system configuration, design, testing, and support. Interacts directly with the client to interpret and analyze business requirements to identify risks and design appropriate solutions. Developing computerized solutions to solve the client’s business problems using different technologies such as Business Intelligence, Integrator (Java Based), Adobe Central and Jwalk developer. Working effectively as a team member and individually in developing business requirements, technical design, installing application software, and testing web applications using QTP. Successfully manages all sized projects by overseeing the client’s need for the enterprise resource planning system, providing project estimation, and data migration. Provides guidance for business decisions from a technical perspective on issues such as: performance, scalability, reliability, and security. Duties include:
Developed Test Plans and Test Scripts for automated testing using Quality Center and also modified the existing scripts. Interviewed client business owners in order to obtain project functional requirements. Designed and developed automated scripts which involved Functional Regression, Integration test cases using Quick Test Professional (QTP). Created Reusable Functions by using Quick Test Professional (QTP). Performed project lead responsibilities including task/resource management, liaison between Project and QA teams, and issue resolution. Worked with development/project teams in resolving bugs that were discovered during the testing phase of the projects. Used Quality Center for maintaining the Automated Test execution and Defect Management. Executed test scripts on different releases and validated the actual results against the expected results by using Quick Test Professional (QTP). Extensively used the Shared object repository and Local Object repository. Conducted and participated in automation scripts code reviews, which helps the team members to share the best practices in framework and effectively using functions and reusable modules. Involved in gathering the functional requirement documents and identified test scenarios. Interacted and worked with the development team to solve the problems encountered in the test scenario run. Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content. Trainining business users and customers on the new changes and applications. Environment: Quality Center, Quick Test Pro, Oracle, MS-Office, Java, MS .NET, SQL Server and VBScript
Confidential,Roseville, California April 2005 – May 2007 Business Analyst/Software Quality Analyst Tester
Worked with development/project teams in resolving bugs that were discovered during the testing phase of the projects. Used Quality Center for maintaining the Automated Test execution and Defect Management. Developed Test Plans and Test Scripts for automated testing using Quality Center and also modified the existing scripts. Interviewed client business owners in order to obtain project functional requirements. Understanding business processes and business requirements of the customers and translating them to specific software requirements. Acted as an interface between business units, technology teams and support teams. Communicating effectively with external clients and internal teams to deliver product’s functional requirements. Designed and developed automated scripts which involved Functional Regression, Integration test cases using Quick Test Professional (QTP). Created Reusable Functions by using Quick Test Professional (QTP). Performed project lead responsibilities including task/resource management, liaison between Project and QA teams, and issue resolution. Executed test scripts on different releases and validated the actual results against the expected results by using Quick Test Professional (QTP). Extensively used the Shared object repository and Local Object repository. Conducted and Participated in automation scripts code reviews, which help the team members to share the best practices in framework and effectively using functions and reusable modules. Involved in gathering the functional requirement documents and identified test scenarios. Interacted and worked with the development team to solve the problems encountered in the test scenario run. Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content. Environment: Quality Center, Quick Test Pro, Oracle, MS-Office, Java, MS .NET, SQL Server and VBScript
Confidential,Oroville, California June 2004 – April 2005 Financial Representative
Provided customer service by greeting, assisting and soliciting customers entering the office and contacting customers by phone. Actively marketed all branch products and service to individuals and local businesses. - Duties included: Taking, processing and underwriting applications. Problem solving delinquent accounts. Perform routine transactions on an on-line terminal, process payments and disbursements. Offering insurance to all qualified customers.
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