• Over 7 Years of IT experience with around 1 year of experience in the Salesforce.com CRM Platform as a Developer/Administrator
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation.
• Have extensive experience in implementation of Custom Objects, Custom Tabs, Workflow Rules, and Role based Page Layouts and Record Types, Approvals, Assignment Rules.
• Implemented Security and Sharing rules at Object, Field and Record levels for different users in the organization
• Have knowledge in implementing various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.
• Proficient in creating triggers, Apex classes, Visual force Pages, App Exchange Package & Custom Application, Sandbox data loading and Web services API for implementing web services in the application for access to data from different users.
• Experience in wide range of languages and technologies such as Apex, Visual force, Java, HTML, JavaScript and Hibernate.
• Experience with IDE tools and Editors: Eclipse, Force.com Eclipse IDE Plug-in and Notepad++
• Experience in Data migration using Import Wizard, Informatica and Apex Data Loader.
• Ability to write complex SOQL, SOSL queries across multiple objects in SFDC database and proficient in RDBMS.
• Ability in creating Profiles, Roles, Users, Tasks and actions, Dashboards, Reports, and Validation Rules
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.

EDUCATION
Master of Engineering in Computer Science 

TECHNICAL SKILLS:

Salesforce Technologies:

Salesforce SFA, Apex Language, Apex ,Salesforce CRM, Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Analytic Snapshots, Case Management Automation.

Databases

MS SQL Server 2000/2005, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL,RDBMS

Salesforce Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com, Excel Connector, SOQL Xplorer, Force.com Platform (Sandbox, and Production).

Technologies:

C, C++, Java, Java Script, SQL, UML, HTML,XML, Hibernate.

Front End Tools

Dreamweaver, Frontpage 2000.

Operating Systems

Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008, Linux.

Professional Experience

Confidential February 2012 – January 2013
Role: Sales force Developer/Administrator
HR Application

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE.
• Worked with various salesforce.com objects like Accounts, Contacts, Opportunities, Cases, Activities, Knowledge, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components, VisualForce Pages and Controllers.
• Developed and customized console view.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed workflows, assignment rules, escalation rules, case teams, support settings, custom settings and other inbuilt functionality.
• Created and used Email templates in HTML and Visual force.
• Integrated the web services by generating the necessary stubs from the WSDL files for external applications and also integrated with multiple other systems to Sales force.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Change sets, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential July 2002- July 2008
Role: Technical Trainer

Responsibilities:

• Provided training to students in Computer Programming Languages like C, C++ and JAVA.
• Instructed students in various Computer Engineering subjects like Software Engineering, Object oriented analysis and design, Database Management Systems, Data Structures and Analysis of Algorithms
• Guided projects for Final year Engineering Students.
• Organizes and conducts department meetings, appoints department committees, prepares reports to be sent to the Principal or Faculty committees.
• Recruitment of the faculty.
• Evaluate the teaching of departmental faculty as part of annual, midterm, and periodic reviews.
• Guidance to other faculty on how best to grow in the discipline and fulfill the expectations of the College.
• Submits budget based upon the plans of the department.
• Deal with student concerns and provide them with guidance.