Technician Resume

OBJECTIVE
To obtain an IT position where I will be able to utilize my hands on experiences and skills in a challenging work environment.

CERTIFICATION
CompTia A+

TECHNICAL SKILLS

HARDWARE

Repair and troubleshoot desktop and laptop computers (HP, Dell, Compaq, and IBM)
Created crossovers and straight through CAT 5 cables
Installed devices, updated drivers, set IRQ and DMA
Developed and maintained systems for installing PC printers, and other PC related equipment
Built custom personal and desktop computers

SOFTWARE/OPERATING SYSTEMS

Installed PC-based software packages in Microsoft Office, Adobe, and Creative Suite
Configured, troubleshot, and installed Windows 2000, XP and Vista desktop
Computer Forensics Encase, Drive Spy, FTK
Managed and installed Active Directory by creating users, groups, resetting passwords, etc.
Configured and troubleshot PC/LAN related problems
Built, installed and troubleshot Cisco 2500, 2600, 2800 series routers and 2900 switches
VLANS, RIP, OSPF, Frame Delay

EDUCATION:
Computer Network and Security – Diploma
750 hours of theory and 750 hours of hands on lab work with practical application of concepts

WORK EXPERIENCE:

Confidential| Beverly, NJ 2008- Present
Technician

Troubleshooting ranging from system backups, system restores, installing operating systems and installing ram.

Confidential| Burlington, NJ 2007- Present
Sales Associate- Flooring Specialist