SUMMARY

Results-oriented Software Developer with over 10 years experience. Proficient in PeopleSoft Enterprise (CRM, HRMS/HCM, Financials) as well as EnterpriseOne (JDEdwards OneWorld XE) implementations and upgrades. Proven track record of meeting project deadlines and operating effectively in pressure situations. Self-motivated, seeking the opportunity for exceptional levels of responsibility and a challenging and rewarding work environment that promotes personal and professional growth.

PROFESSIONAL EXPERIENCE

Confidential, Plantation, FL 2007- Present
Application Tech Specialist
Responsible for providing technical support of PeopleSoft HRMS and Financials for AETNA's Client Accounting operations.

• Coordinate Implementation plan for monthly Disability PeopleSoft release.
• Prepare, schedule, and execute manual data changes in the Workability system.
• Support daily Disability Payment Processing of disability payments, overpayments, and special handling requests.
• Develop Year-End Tax statements for Client Accounting.
• Prepare daily/monthly/quarterly/annual Employer Passback reports for Disability clients.
• Peoplesoft Upgrade of HRMS 8.8 Service Pack 1 to HRMS 8.9 (HR, Payroll, Benefits)
• Provided full lifecycle implementation support from concept through post-go-live support for PeopleSoft Upgrade
• Supported testing, training, security setup and upgrade tasks.
• Liaison between functional (Client Accounting) users and technical developers.

Confidential, Ft. Lauderdale, FL 2006
Programmer/Analyst
Responsible for providing technical support of PeopleSoft HRMS and Financials.

• Automated pre- and post-billing tasks by developing SQRs to give immediate exception results weekly.
• Applied Payroll Tax Updates into Production system in support of ongoing tax and compliance issues.
• Supported on-cycle payroll as Level III support to ensure process ran smoothly on a 24/7 basis.
• Redesigned quarterly and periodic tax interfaces to accommodate SUI reorganized company reporting to ADP. Worked closely with help desk to keep Employee Self-Service issues of field users to a minimum.

Confidential, Miami, FL 2002 - 2006 Developer/Analyst
Charged with the implementation of PeopleSoft CRM 8.8 for Inside Sales. Provided technical support in resolution of issues during structure, construct, and transition phases of large-scale, complex project. Provided ongoing functional and technical support for Sales and Marketing users.

• Developed Product and Customer interfaces, which nightly feed CRM from JDEdwards system. Developed time zone enhancement to CRM system which allowed single campaigns to be created across multiple geographies.
• Created multiple custom Audience Profiles campaign and wave access which resulted in more efficient campaign management and execution.
• Implemented Predictive Dialer on CRM with Genesys and Avaya which dramatically increased revenues per sales agent.
• Developed custom queries for extracting of predictive campaign data. Implemented update bundles and fixes in order to remain current on PeopleSoft's rolling code line.
• Upgraded JDEdwards system from World to OneWorld XE 7. Performed retrofits for existing Financials processes and reports. Developed ad-hoc reports for Financials, Sales, Manufacturing and Distribution.

Confidential, 2001
Contractor, Sr. Financial Systems Analyst
Developed MasterCard interface into employees' travel expenses from bank into PeopleSoft GL; developed budget upload interface to populate PeopleSoft Budgets during semi-annual budget reviews; developed bank conversion for switch from First Union to Bank of America.

• Modified Crystal check formats, Positive Pay forms, EFT reports, and bank reconciliation interface; implemented Positive Pay in PeopleSoft Payables.
• Selected to play key role with preliminary Financials testing in preparation for upgrade to version 8.
• Migrated RDBMS from Oracle 8.0.5 to MS SQL Server 2000; modified custom programs to accommodate SQL Server's syntax requirements; troubleshoot custom and delivered processes in Payables, Purchasing, GL, Payroll and Asset Management, as needed.

Confidential, 1998 - 2001
Technical Developer
Key consulting engagements include:

• Executed sizing analyses for the client's database instances during system testing.
• Provided production support for the US and European processes.
• Applied updates and fixes to PeopleSoft Financials and Distribution as well as performance tuning of business processes.
• Developed a consignment inventory enhancement to the Purchasing module, that incorporated an algorithm used by the company purchasers to keep track of inventory.
• Developed asset conversion SQR to convert assets from legacy into PeopleSoft Asset Management. Executed installation verification test scripts for PeopleSoft Financials (AP, Billing, AR, GL, Asset Management and Projects) implementation. Applied quarterly Payroll tax updates to PS HRMS.
• Developed GL multibook conversion for tax restructuring initiative in PL/SQL script. Built custom sign re-imaging application to track signage upgrade process of properties under 3 brand lines in PeopleSoft.

EDUCATION
Bachelor of Science

KEY TECHNICAL SKILLS

• Application Packages: PeopleSoft ERP 8.9 (HCM, FIN) and CRM 8.9, JDEdwards OneWorld (EnterpriseOne)
• PeopleTools 8.4x, Crystal Reports, nVision, Application Designer, Security, Application Engine, PSQuery, Process Scheduler, Component Interface, Multichannel Framework, Genesys
• Languages: COBOL, C, C++, Visual Basic, SQL, PL/SQL, SQR
• Operating Systems: Microsoft Windows, Mac, UNIX
• DBMS Platforms: Oracle 10g, MS SQL Server, DB2
• CASE Tool: IEF/Composer

PROFESSIONAL ASSOCIATIONS

• MIS Association Member