SUMMARY:

• Strong and proven experience with Support in a mixed vendor environment
• Fully conversant with multiple versions of Windows OS and Mac
• Comprehensive understanding of AV Technologies via education and freelancing work: Encoding, compression, Live A/V streaming in a variety of codecs.
• Trouble shot and maintained cellular Base Transceiver Stations (BTS), and microwave hops for Motorola, Confidential, and Samsung, The Confidential Project, and the Sprint Vision (4G) Projects, respectively
• Excellent verbal and written communication skills, with the ability to build trust and earn relationships, managing multiple priorities for developing procedures for logistics, project optimization, and efficiency
• During my time as the Warehouse/Equipment manager for Confidential I developed an organizational system, for which I was accredited with putting the project back on schedule.

TECHNICAL SKILLS:

• Microsoft Office (Windows/Mac)
• Putty
• Adobe Creative Suite - PremierPro, Photoshop, adobe Media encoder, some Flash, & Aftereffects.
• X-shell
• Photoshop
• Final Cut Pro 7 suite—including: Compressor, and DVDPro.
• Cable Data
• OneDrive
• FileZilla
• Scripting animations in QV Avimator,
• Some Blender

PROFESSIONAL EXPERIENCE:

Freelance Videographer/Photographer

Confidential

Responsibilities:

• Produced/created/edited: audio/video, and photo content, for weddings, live events, concerts, businesses, and websites.
• Worked with other small production companies including Confidential
• Utilize a variety of creative programs including Adobe Creative Suites 3-5.5, Photoshop, Final cut Pro 4-7, SketchUp, Maya, 3DS MAX, PremierePro, Adobe After Effects and Adobe Premiere.
• Utilization of Apple Hardware/Software

Field Operations Deployment Field Engineer

Confidential

Responsibilities:

• Installation of Confidential CDU-30 equipment in Confidential end-customer facility
• Provided migration support during commissioning of new equipment.
• Support troubleshooting of all T-1, ATM backbone, fiber backhaul, microwave backhaul transmission methodology, RRH/RRU fiber-optic cabling, router, network cards.
• Decommission CDU-10 and CDU-20, equipment.
• Support RMA process tracking and documentation for MMBS(Multi-Modal Base Station) equipment.
• Operate and follow standard industry installation, wiring, cabling protocols for cable routing and wall penetrations.
• Complete weather proofing and protection on any external wall penetrations.
• External installation of equipment per standard installation protocols and Confidential guidelines. management of all assigned Confidential equipment inventory in the field (includes spare equipment).
• Provide detailed reports and pictures of all work preformed.

National Account Technician

Confidential

Responsibilities:

• Provide “white glove” care support to national, large enterprise, and hospitality businesses.
• Troubleshoot set-top boxes STB’s, And DTA’s.
• Logged into, and troubleshot Vecima Terrace QAM, QAM to QAM, and QAM to RF television systems remotely through IP, and used Vecima provided GUI.
• Analyzed, and trouble shot video attenuation, signal quality, reflections, construction, and outages, from head end to customer premises.
• Trouble shot Metro Ethernet/fiber networks utilizing Ciena technology.
• Remotely troubleshoot VoIP, PRI, and virtual PBX systems, on both coaxial, and fiber configurations.
• Remotely troubleshoot business class modems, internet, and static IP configuration.
• Set up and configure new static IP blocks on modems.
• Open and work tickets in Remedy ticketing system.
• Provided troubleshooting with Confidential Metro-E services, for EDI, EPL, EVPL, and ENS circuits over Coax/Fiber hybrid deliverable through fiber switch to allow Ethernet and T1 interface to customer’s equipment.
• Provide Layer one trouble shooting on Ethernet/ T1 continuity, port configuration, and IP settings.
• Provide trouble shooting for PRI, and Sip Trunked phone systems that provide.
• Created the team news letter using Photoshop, illustrator, and Adobe Premiere to create entertaining and informative content for team members.

Senior Implementation Engineer

Confidential

Responsibilities:

• Provided training to inexperienced Technicians
• Site Preparation, and T1 experience.
• Installed, and prepped 4G Confidential MMBS cellular cabinets on the Sprint project. Ran and terminated, Ethernet, T1 lines, and fiber-optic cables, and verified fiber and power connections, to Radios (RRU’s / RRH’s), cut call flow over to new equipment, and troubleshot any issues as they came up
• Configured, edited and loaded scripts to the 3G DU shelf and 4G DU shelf (respectively)
• Preformed onsite M1 and M2 migrations, on both copper T1 and fiber insertion sites
• Preformed T1 validation during migration by breaking the connection to the production T1 so that the VSO technician verified the correct circuit goes down to allow for circuit identification, through results of circuit sync when broken with bridge
• After completing test calls/speed tests, informed Sprint NOC to verify the site is up, and operational, with no alarms
• National Field Operation Systems training: verified network acceptance, updated license and updated firmware, and verified GPS tracking
• Troubleshot cabinets, environmental and connectivity alarms, cabling, operating systems, configuration files, and routers.
• Terminated T1’s and verified for voice and data to telco 66 block in PPC.
• Routed, dressed, and terminated fiber in MMBS for eventual 4G shelf connectivity.
• Terminated, and strung all back up batteries in BBU.
• Loaded operating system into smart pack.
• Terminated back up power connection from BBU to MMBS.
• Ran BSM alarm cables to backup batteries in BBU.
• Terminated ethernet for I/O monitor unit, inside MMBS.
• Verified fiber and power connections, to Radios (RRU’s / RRH’s).
• Migration experience:
• Cut call flow over to new equipment, and troubleshot any issues, as they came up.
• Custom configured the Cisco router, via configuration files, specific to the site.
• Configured, edited, and pushed script to the 3G DU shelf and 4G DU shelf (respectively).
• Validated the T1 data and voice circuits to NIU’s (Network Interface Units).
• Cross connected legacy lines, with new equipment for M1 precut.
• Decommissioned legacy equip, and reconfigured files on new equipment, port assignments for new equipment to take over as the only equipment.
• NationalFeildOfficeService training:
• Updated firmware.
• Updated license.
• Verified GPS tracking.
• Trained, those who needed it, how to prep sites. This was because I was on the project with Confidential, prior.
• Verified fiber and power connections, to Radios (RRU’s / RRH’s).
• Recorded and reported all work preformed and any anomalies, at site through Remedy or email

Cellular Technician

Confidential

Responsibilities:

• Integrated 4G Confidential cards and equipment, and updated firmware at Confidential warehouse prior to delivery to cell site.
• Installed, and prepped 4G Confidential MMBS cellular cabinets on the Sprint Vision Project.
• Troubleshot cabinets, environmental and connectivity alarms, cabling, operating systems, configuration files, and routers.
• Ran power cables, ethernet, T1 lines, and fiber-optic cables to RRH/RRU’s.
• Terminated T1’s and verified for voice and data connections to 66 block in telco PPC box.
• Terminated back up DC battery power connection from BBU to MMBS.
• Terminated, and chained (strapped) all back up batteries in BBU.
• Ran BSM alarm cables to backup batteries in BBU.
• Loaded operating system into smart pack.
• Recorded and reported all work preformed and any anomalies, at site.

Equipment Storage Manager/BTS Celular Technician

Confidential

Responsibilities:

• Managed the storage area for Motorola/ Confidential, and implemented new procedures to make equipment procurement, staging and deployment, more efficient.
• Developed systems to maintain and organize storage area, as well as keeping track of issued equipment sign-ins, sign-outs, and identified and returned for replacement any warranty parts that failed calibration or ATP checks, as there were no structured procedures lined out prior to my arrival
• Assisted project Supervisor with logistical implementation, and duties, to allow more “boots-on-ground/eyes-on” approach at every project stage, for equipment deployment, redeployment, re-purposing, and overall progress of the project in real time.
• Worked with Confidential, mediated between Confidential and Confidential to help keep track of equipment Procurement, staging, and cellular site destinations, to insure correct equipment was sent to the correct cellular sites for install.
• Assembled Confidential UBS cellular frames and calibrated them.
• Installed BTSRTR in Confidential Wireless provided Telco rack. Ran and terminated power cabling at BTSRTR.
• Installed software and migrated calls over to the new cards and various equipment.
• Installed, upgraded, and troubleshot new equipment at Cellular sites.
• Troubleshot all of the new equipment installed as issues arose.
• Ran T1 lines and coaxial cables and trouble shot routers.
• Worked with management, and mediated between Confidential and Confidential to help keep track of equipment orders, staging, and destinations.
• Delivered equipment to Confidential cell sites as needed.
• Developed systems to maintain and organize storage area, as well as keeping track of issued equipment sign-ins, sign-outs, and RMA for repair.
• Harvested equipment (CLPA’s, BBX, DO, MCC, and power converter cards etc.) out of extracted frames for redeployment and later reassignment. Sometimes swapped parts between harvested frames for immediate redeployment.
• Moved and/or installed any necessary MCC and MCC-DO, BBX and LPA modules provided by Confidential Wireless in SC4812T-MC Starter and Expansion frame
• Ran all receive and transmit calibration tests on all added and/or moved CDMA SC4812T-MC devices for all carriers for the latest Confidential Optimization documentation.
• Installed BTSRTR in Confidential Wireless Telco rack.
• Ran and terminated Power cabling at BTSRTR, and all cabling between BTSRTR and SC4812T-MC frames.
• Installed EVDO patch panel and cabling.
• Loaded Confidential Wireless provided SPA.TXT file onto MCC-DO card.
• Download CDMA site calibration data to SC4812T-MC GLI.
• Ran all Confidential receive and transmit ATP (Acceptance Test Procedure) checks on all CDMA
• SC4812T-MC devices. Identified and returned for replacement any warranty parts that failed calibration or ATP checks, directly with Confidential for RMA.
• Integrated site with Confidential Operations or Confidential System Engineering personnel, confirmed site firmware, and data loads.
• If possible, prior to hot cut, tested basic cell site functionality of VOICE, and EVDO.
• Originated a call and verified softer handoff between all 3 sectors within the site.
• Verified that a call could be originated in each sector of the site.
• Also verified that a call would be originated and driven to an adjacent site to verify soft handoff works between sites.

Editor/ Camera Operator

Confidential

Responsibilities:

• Set up audio and video equipment for live shoot/display for dance competition and maintained equipment in between main camera duties and editing highlights reel for display on the live feed screens at the end of competition segments.
• Gathered B-roll for the Spotlight Dance Cup, highlight reel, and helped edit it.
• Corrected audio, and color correction issues using FinalCutPro 7, Audacity, ProTools, and AfterEffects.
• Audio/video compression and encoding, for online digestion and DVD authoring. Final cut, Utilizing DVD PRO, and FCP compressor.