SKILLS:

Microsoft Systems, Team Management, Troubleshooting, Customer Service, Mediation and De - Escalation, Creative Writing,, Leading and Directing, Coaching & Leadership Building, Highly Organizational, Training in HR & PR in Business.

EXPERIENCE:

HEALTH PLAN SPECIALIST

Confidential

Responsibilities:

• Provided outstanding customer service to members relating to benefits, claims, enrollement, & pharmacy issues
• Verbalized clear and thorough information regarding benefits and contract coverage options
• Continuously developed applicable skills to help further assist members

CAMPAIGN MANAGEMENT

Confidential

Responsibilities:

• Managed and implemented product campaigns
• HR/PR experience in hiring, supervising, leading and managing new hires.

ACTRESS

Confidential

Responsibilities:

• Co-starred in a reality TV series called Becoming Us, directed by George Moll and Produced by Confidential Seacrest which geared towards spreading positive messages on transgender awareness.
• Supporting actress in Innocent