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Senior Technical Analyst Resume

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SUMMARY:

Experience consists of Twenty years in computer information systems on the IBM mainframe, including two years as a Technical Lead Analyst. Full cycle development includes requirements collection, analysis, design, software development, and configuration management. Two years experience in Order Processing systems with two major international telecommunications companies. Sixteen months experience in personnel, materials, and payroll systems with the Department of Defense. Seven years experience in the automation division at a major banking institution. Two years experience developing new software in the insurance industry.

TECHNICAL EXPERIENCE:

HARDWARE: AMDAHL V8, IBM 4341 (OS/VS1), IBM 3278(MVS/XA), IBM 3090

SOFTWARE: TSO, ISPF, COBOL II, CICS, APS, CSP, IDMS, DB2, IMS DB/DC, Vsam, DATACOM, BMS, SDF, MVS JCL, SQL, Presentation Manager, InterTEST, XPEDITER, EDF, Panvalet, LIBRARIAN, CIMS, ChangeMan, QMF, PROEDIT, SPUFI, DATA-EXPERT, IMS-EXPERT, File-Aid, DATAQUERY, DMLO, Store Procedures, Lotus Notes, Unix, Sybase, CICS Web Services, Eclipse, SCLM, EasyTrieve, MS Project, Excel, Visio, PowerPoint

PROFESSIONAL EXPERIENCE:

Dec 2008- Confidential, Senior Programmer Analyst
Apr 2009
Performed new system development and maintenance on a fourth contract at Wachovia. Coded, debugged, and tested programs written in COBOL II/Stored Procedures/DB2/CICS. Completed coding and testing enhancements to existing programs. Coded an interface between the intranet (.NET) and the mainframe for DPOP (Deposit Pricing, Operations & Promotions).

Jan 2007- Confidential, Senior Technical Analyst
Oct 2008

Performed system development for a new auto policy center at Kentucky Farm Bureau. Work as a Liaison between the lines of business and the Development team. Combined knowledge from analysis and system requirements to create functional designs across applications. Performed Business Analyst functions, and provided high level design approach to facilitate low level functional design. Provided assists to Project Manager creating MS Project Milestones and time cost estimates. Worked on communication between the intranet (JAVA/J2EE) system and the mainframe system in the integration department. Worked with Eclipse to generate client and produce Java test scripts. Performed analysis, design, documentation, coded, debugged, and tested programs using COBOL II/CICS/DB2/Store Procedures/CICS Web Services/Eclipse/SCLM.

Nov 2005- Confidential, Small Business Consultant
Mar 2006
Performed sales of Retail Management Software (RMS) and Point of Sales (POS) software to small and medium size businesses. Also worked in the web sales department. Performed analysis to determine the most efficient software and hardware to fulfill their business needs. Provided detailed estimates and time cost projections.

Dec 2004- Confidential, Senior Programmer Analyst
Nov 2005

Performed system development and maintenance on a contract at Blue Cross Blue Shield in the LCAS/Document Management System Department. Coded, debugged, and tested programs written in COBOL II/APS/DB2/Store Procedures/CICS. These programs consisted of statistical DASD space reporting, storing and retrieving processed documents.

May 2003- Confidential, Senior Programmer Analyst
Apr 2004
Performed system development and maintenance on a contract at Lowes Corp. in the Store Development Department. Coded, debugged, and tested programs written in COBOL II/APS/DB2/Store Procedures/CICS/Unix/Sybase. Completed coding and testing enhancements to the existing programs. Worked and developed a new pricing category. Developed new formats for signage in stores.

Dec 2001- Confidential, Senior Programmer Analyst
Feb 2003
Performed system development and maintenance on a contract at Wachovia in the Application Handling Department. Coded, debugged, and tested programs written in COBOL II/APS/DB2/IMS/CIMS. Completed coding and testing enhancements to existing programs. Coded an interface between the Internet and the mainframe for the Online Application Process.

Mar 2001- Confidential, Senior Programmer Analyst
Nov 2001
Performed system development on a project for Prospect Management and Literature Fulfillment. Responsible for analysis, design, code development, and testing of online COBOL II/CICS/DB2 store procedures programs using predefined user requirements. Coded an interface between a Java application and the mainframe for online Literature Fulfillment.

Mar 1996- Confidential, Business Analyst / Senior Programmer Analyst
Dec 2000
Performed system development and maintenance on a contract at Wachovia in the SDD Brokerage Department. Worked on the conversion to Beta. Worked on the Merger between First Union and Wachovia. This included Account and data conversions along with software enhancements. Other projects included automating the securities tracking system, brokerage deposits system and online account open process across products.

Work as a Liaison between the lines of business and the Development team. Combined knowledge of what the business wants with knowledge of how the systems are built and used to create functional designs across applications. Performed Business Analyst functions, and provided high level design approach to facilitate low level functional design. Performed data analysis to come up with design solutions for Database modeling. Lead JAD sessions to come up with high-level design approach. Assisted team to ensure that requirements documentation can be easily translated into test plans. Facilitated implementation of new functionality through training sessions, demos, and the development of appropriate documentation. Provide relevant test scenarios for testing team, worked with test team to develop system integration test scripts and ensured testing results corresponded to business expectations. Utilized knowledge of SQL, ETL technologies & SDLC. Provided a requirements level estimation (Level of Effort) for development by analyzing the requirements and high level impacts.

Coded, debugged, and tested programs written in APS/DB2/IMS. Completed coding and testing enhancements to existing programs. Coded interfaces between CAP, IRA, Annuities and Brokerage. Coded an interface (LU.62) between the Internet and the mainframe for the Online Account Open Process. Trained on and utilized a product called CIMS.

Jul 1993- Confidential, Technical Lead Analyst
Mar 1996
Worked on a project for the Department of Education called FFEL (Family Federal Education Loan Program). Responsible for the requirement collection, analysis, design, and development of several new processes in the Interest Payments sub-system. Software developed in COBOL/CICS/IDMS.

Performed system development on the HQACPERS (Headquarters Army Civilian Personnel System) project for the Department of Defense. Performed analysis and design for new online screen using predefined user requirements. Communicated directly with the users as technical lead analyst during the analysis and design of the Annual Incentive Awards Report. The software was coded and tested using APS/CICS/DATACOM.

Mar 1993- Confidential, Systems Analyst/Programmer
Jun 1993
Responsible for production support and system development on a contract at AT & T called VBIS (VTNS Billing Integrity System). Designed, coded, and tested online CSP/CICS/DB2 programs. Performed requirement gathering, assessments, and analysis to produce time/cost estimates for the Project Manager. Trained and supervised several new programmers in their efforts to learn the new system and procedures as lead technical analyst.

Aug 1992- Confidential, Systems Analyst/Programmer
Mar 1993
Responsible for new system development on a contract at MCI for the TrafficView (Traffic Analysis Reporting Statistics) project. Responsible for the requirement collection, analysis, and design of the online Add Report Order functionality. Completed detail design, coding, and testing of online COBOL II/CICS/DB2 programs.

Aug 1991- Confidential, Systems Programmer/Analyst
Jul 1992
Member of the system maintenance team on a contract at AT & T called COBRA (Customer Ordering and Billing Revenue Administration). Responsibilities included program problem resolution and maintenance support for the existing system. Performed impact analysis, code modifications, and new development of user initiated enhancements to software written in COBOL II/IMS/CICS/DB2.

Jun 1991- Confidential, Senior Programmer
Aug 1991
Performed system development and maintenance on a contract at Wachovia in the Automation Division. Coded, debugged, and tested programs written in APS/DB2/IMS. Completed coding and testing of enhancements to existing programs. Performed software conversions for programs written in COBOL II/IMS to APS/DB2.

Mar 1990- Confidential, Associate Programmer / Technical Lead
May 1991
Worked on a project for the Department of Defense Logistics. Completed the development of common macros as a member of the macro development team. Subsequently responsible for an inquiry sub-system as the technical lead. Responsible for the coordination between management, database administration, data entry and the users to insure the success in developing this sub-system. Designed, coded, and tested APS/DB2/CICS programs and macros.

Jun 1986- Confidential, Independent Programmer
Jan 1990
Part-time programmer performing design, code development, and testing of financial and benchmark COBOL programs. The financial programs included the monthly Profit/Loss Report, Billing Report, and Invoice Summary by Client. The benchmark programs were written to run on different processors to verify competitive CPU rates.

EDUCATION:

Diploma in Computer Programming
Certificate in Data Processing

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