Business Manager IT Resume

Executive Summary

Analytical individual with proven ability to provide effective eCommerce solutions, skilled in breaking down broad complex ideas or problemsinto smaller pieces.
Primary driver for Online business and functional requirements on high visibility multi-phased 4G LTE projects representing B2B Online in cross-functional teams.
Extensive knowledge in product catalog systems, data elements and compatibility rules. Expertise in product launch and creation, maintenance and offer structure.
Personable liaison between business stakeholders, IT, product, and leadership; identifies business problems and opportunities in the context of requirements and recommends solutions.
Successfully leads and executes on simultaneous eCommerceprojects and products, under tight timelines and with a calm, focused nature.

Core competencies include:

Experience Summary

Business Manager IT, Confidential
March 2010 - Present

Primary B2B Online lead for all phases of 4G LTE projects. Deployed five projects and managing 14 pre-production projects.
Provide leadership to cross-functional teams for allocated projects. Acknowledged by stakeholders, project, and development teams for system expertise and thorough detail in project execution for August 2012 project launch.
Seamless execution for two LTE device launches; planned and implemented site functionality to support new devices and fully tested back-end provisioning.
Solutioned and created requirements for a new Online customer flow, based on sponsor scope. Implemented in-market trials with positive user feedback.
Manage business projects by facilitating, documenting, validating, prioritizing and creating baseline business requirements. Hostreview sessions and provide deployment support.
Analyze system capabilities, create functional requirements to support business requirements, and work with development to communicate functional changes.
Prepare and execute test scripts of new developments and enhancements. Ensure project launches smoothly by providing business validation testing and support.

Project/Data Analyst Confidential
August 2008 - March 2010

Planned, built and executed over 100 rate and data plans, and over 500 device and accessory promotions in the product catalog.
Completed analysis of four to eightnew projects per month to determine the data/catalog implementation and strategy.
Applied business requirements and new functionality into product catalog execution.
Product creation, compatibility, maintenance and launches. Implemented new product strategies involvingproduct catalog knowledge
Oversee a team of four that develop and maintainrate plans, features and promotions in a B2B catalog.
Createdweb based tools with PHP, SQL and HTML that gathered data and presented an organized chart for other teams.
Point person for catalog based launches/releases in ecommerce platform to review, analyze and test functionality within B2B website.
Create weekly reports using Business Objects based ondevice on line orders that is presented to the support teams.

Project Manager/Designer Confidential
April 2006 - June 2008

Designand managed over 100 projects. Created and organized timelines and specifications for each project. Scheduled deadlines and finish points for each piece of the project.
Managed up to 15 sub-contractors and 4 employees to meet deadlines on time and on budget.
Earned bronze metal sales award from DeWilsin 2006 for over $100,000 in a product line.
Streamlined new time management model to establish effective time management within the company and cut unnecessary costs. This included training employees on new process, reporting on a weekly and monthly basis and analysis to optimize performance.
Calculated costs and projections for each project and presented proposals to clients.
Web site design and development. Coded for SEO and Urchin analytical tools.
Wrote policies and procedures for office operations to set standards for customer service and product knowledge.

Technical Proficiencies

Education

Associates of Applied Arts with a concentration in Audio Production