IT Consultant Resume

Work Experience

4/2003 - 6/2009. IT Consultant. Suitland, MD.

Software Developer and testing experience with a wide variety of projects and environments. Functionality, compatibility, reliability, exploratory/ad hoc, load/stress, usability, installation, security and related test methodologies. MVS operating systems. Coordinator and leadership roles in creation/execution of QA and testing processes, test strategies and plans, bug documentation and regression, and bug tracking system development. Experience with both team and individual work.
Design, coding, and QA/Testing, systems administration, user/tech support, network installation and maintenance, and technical instruction. Enjoy working collaboratively with testers, developers and other team members in design and testing complex projects and in the overall enhancement of software product quality.
Worked on new development projects for various customers including the IRS and U.S. Postal Service.
Testing: Proficient in functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility, and performance testing; excellent knowledge and working experience in with test planning, test execution and test results analyses; and automated testing tools such as WinRunner, SQA Suite, NetScan Tools, and Remedy.
Technical Skills: COBOL, SAS, SQL, RDMS, IMS, IDMS, DB2, MVS, TSO, Easytrieve, JCL, and VSAM.

9/2001 - 3/2003. Systems Analyst. Confidential, Eagan, MN.
Conferred with customers on a daily basis and supported all programs associated with Payroll and Accounting Services.

Major Projects: COBOL design, coding and testing for Donation of Sick Time; 200 Man-Year; Flexible Spending Accounts; Paper Reduction; and F-500 for Office of Personnel Management.
Technical Skills: COBOL, SAS, JCL, IDMS, TSO, MVS, Easytrieve, VSAM, CICS, IMS, Oracle, DB2 and SQL.

12/1997 - 8/2001. Independent IT Consultant. Minneapolis, MN.
Provided IT consulting and programming services for special projects with various clients.

Major projects: Design, coding and testing for various projects. Conversion of programs from IMS to DB2; conversion of programs from MARKIV to DB2; program support; and database design and management.
Technical Skills: Process flow charting, COBOL, SAS, IMS, DB2, MVS, TSO, JCL, SQL, IDMS, Oracle and MARKIV.
Clients: The Saint Paul Companies, Delta Dental, Best Buy
Wells Fargo (Ad-hoc reports, design, code, test and implement COBOL and DYL-280 programs used in re-issuing ATM cards),
US Bank (coordinated reports for senior management, extracted data sets from MF server with PROC CIMPORT/created datasets in SAS libraries, coding SAS programs using SAS/BASE and SAS/Macros for ad hoc jobs, created charts showing MF performance using SAS/GRAPH, and monitored and analyzed bank card applications on MF).

12/1994 - 11/1997. Systems Programmer/Analyst. Confidential, Eagan, MN.
Conferred with customers on a daily basis, met with customers on a bi-monthly basis, supported all programs associated with AMOS/AIRCAT and Ground Operations, provided 24-hour beeper coverage, conducted walk-through's, and attended Morning Operational Meetings to provide reasons and solutions for problems causing flight delays.

Major projects: Design, coding and testing for Passenger Bag Match and Y2K.
Technical Skills: AS400, COBOL, SAS, JCL, TSO, IMS, DB2, MVS, SQL, PL/1, FORTRAN, C++ and CICS.

Education

Master of Business Administration Degree
Master of Management Degree (concentration: Public Administration)

Bachelor of Science
Computer Science

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