Computer Technician Resume

OBJECTIVE

Self-motivated business minded professional seeks position with challenge and growth that will utilize my knowledge, experience, and skills to become a valued asset within the company.

SUMMARY OF QUALIFICATIONS

Ten years of experience building, troubleshooting, and upgrading computers in general.
Extensive experience with Microsoft products and Operating Systems such as Microsoft Office Suite and Windows XP.
Extensive customer service training on how to work with customers, use everyday language to explain complex technical issues and handle irate users.

CERTIFICATION/ TECHNICAL SKILLS

Certifications: CCNA VOICE, CCNA SECURITY, MCP, A+, Net+, & AMCT
Networking: VOIP, TCP/IP, OSPF, AD, RIP & VPN
Systems: Windows 7, XP, Vista, Server 2003 & Mac OS X
Hardware: Dell, HP & Mac Desktop & Laptops, & Cisco Catalyst Switches
Software: Ghost, MS Office, IMAC, Peregrine & SM7

EXPERIENCE

P/T Independent Consultant Aug 2010 to present

Purchase / Installation /Maintenance: Motherboard, CPUs, Memory, CD Rom Writers, DVD Burners, Cases, Keyboards, Mouse, CRT/LCD Monitors, Laser Printers, Scanners, Desk Jet Printers, Power Switches.
Software Installed: Windows XP & 7, Office 2003 & 2007, McAfee, Norton, and multiple programs specific to each client's requirement.
Designed and Installed computer network system with broadband internet connections.

Confidential, Itasca, IL June 2006- April 2010
Computer Technician/ Break - Fix

Maintain, configure, and troubleshoot PC's for such client as Pepsico, American Dental Association, HSBC, and several large clients.
Setup processes and procedures for imaging, configuring many types of client systems.
Provide desktop support via phone and at customer desk.
Configure Blackberry
Installing of local and network printers.

Confidential, Westmont, IL Jan 2003- May 2006
Computer Technician/ Independent Consultant

Repair, deploy, maintain, troubleshoot and upgrade all types of Pc\'s and Peripherals.
Load software and drivers.
Installing and maintaining local and network printers.

Confidential, St. Charles, IL Oct 2001 - Aug 2002
Computer Technician/Cable Installer - High Speed Modem

Install cable television and high speed modem for home and business.
Utilizing all computer operating systems and hardware settings
Installation of a network interface card and the configuration of TCP/IP to receive an IP address.

Confidential, Rolling Meadows, IL Apr 2000 - Sep 2001
Computer Technician/ Technical Support

A contractual position that provide technical support for end users analog modem nationwide to improve their overall perception of U.S. Robotics and interface software being used.
Continuously diagnosing, addressing and resolving difficult technical issues of analog modem in operating systems such as Windows, Mac and Linux.

EDUCATION

MicroTrain Technologies - Lombard, IL
Cisco Certified Network Associates (CCNA) Training Program
Cisco Certified Network Associates Security
Cisco Certified Network Associates Voice
Microsoft Certified System Engineer - MCP

EXTRA CURRICULAR

Completed 28 weeks formal training of networking and hardworking and secured appropriate certifications.

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