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It/software Engineer Resume

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Experience Summary:

  • 20 years of IT/Software Engineering experience.
  • Strong Enterprise Software Development and Production Support experience within J2EE, Weblogic, Apache Web Server, UNIX, Windows, and Oracle environments.
  • Experience in working with the Linux architecture including software development, configuring and maintaining Apache, Tomcat and JBOSS servers.
  • Experience using UML and Use Case Modeling in software and System design.
  • Experience in Linux administration functions process control, disk space maintenance, Application and Web Server updates and maintenance.
  • Broad Experience in web/java based applications deployment in distributed environment, operations, monitoring, trouble-shooting, escalation, and on-call support.
  • Extensive Experience in B2B, B2C models and associated methodologies.
  • Experience in understanding economic modeling associated with Enterprise performance.
  • Experience working with 40 thousand plus user accounts and many utilizing hierarchical models for access control.
  • Extensive Experience in Enterprise Application performance, JVM/heap tuning.
  • Experienced in application process & procedures documentation, reviewing change-requests (CRs) and defects, Implementing, tracking and closing CRs/Defects.
  • Extensive Experienced in UNIX shell-scripting, Cron job setup, SQL queries.
  • Extensive Experience of PL/SQL, stored-procedures, cursor creation, functions, indexes and triggers.
  • Expert knowledge and experience of software development life cycle (SDLC), strong analytical and problem solving skills.
  • Team oriented, motivated, self starter, self directed, result oriented, and able to work independently.
  • Expert organizational skills
  • Effective interpersonal skills in working with cross-functional teams.
  • Extensive proven experience in the ability to learn and use new tools and methodology to support the needs of the business.

Technical Skills:

  • O.S.: UNIX (SUN-Solaris 10, HP-UX), SCO, AIX, Digital, Linux, Windows-XP, Windows-2000, and MS-DOS
  • RDBMS: ORACLE10g, 9i and older; SQL, PL/SQL, PL SQL Developer, SQL Navigator , AIX/DB2,, Informix 7.1, SYBASE11
  • Middleware: JBOSS 4.x and 5.x, Weblogic9.2 and 8.1, Tuxedo8.1
  • Load Balancer: Apache JK Worker, Cisco Local Director, F5
  • Scripting Languages: Bash/K-shell, Perl5, Java, PHP, JSP, XML, HTML
  • System-Monitoring/Other: Zenos, Opnet, Sitescope, Appman, Custom Designed
  • Performance/Automation Tools: TestDirector, IBM Profiler, Netbeans Profiler

Professional Experience:
Confidential, Alpharetta GA February 2004 to Present
Lead Support/Systems Engineer

  • (SME) Lead Support/Systems Engineer responsible for leading up to seven junior Support/Systems Engineers in complex production software code releases, n-tiered Enterprise Application problem solving, and in system and application performance and reliability tuning. Tools include SiteScope, Appman, Big Brother and script and Java development to monitor application specific errors.
  • Responsible for resolving and supporting five large scale, medium to high volume, transaction base software applications which utilize PERL, J2EE, JSP, Struts 1.0, GWT, XML, Hibernate and JSF software suites and running on Weblogic, JBOSS and Tomcat Application Servers,
  • Extensive UNIX scripting is required which includes utilization of functions, SED, AWK and PERL.
  • Extensive PL/SQL scripting is required which includes cursors, procedures, performance monitoring and mass loads.
  • Solely responsible for complex J2EE and UNIX system code deployments on up to 40 multi-proc Solaris 10 and Lunix servers.
  • SDLC in JSP, HTML and JavaScript application development.
  • SDLC GWT design and development experience using UML and third party API to control UNIX command line on Solaris and Linux servers for Support tool kits.
  • Developed innovative, core business, mission critical deployment application using KRON shells and Java and GWT including Hudson Open Source software build tool.
  • Worked directly with end-users, DBAs, Unix Administrators and developers to research and troubleshoot Enterprise Web Application issues associates with Application servers, UNIX servers, Database servers and WAN/LAN Networks.
  • Responsible for creating network diagrams using Microsoft Visio.

Confidential, Morrow, GA (Contract) May 2002 to December 2004
Software Developer and LAN Network Administrator

  • Software development projects included version control and code release management. Extensive experience designing, developing and maintaining JSP, Java, XML and MYSQL based software applications.
  • Met with end-users and external customers frequently for business analysis and requirements gathering. Used Microsoft Visio for Network Diagrams and Software Process Flows. Extensive advanced programming involving Microsoft Excel.
  • Experience in design and installation of Windows 2000 network for Georgia Community Services Program Inc. This contract required extensive cabling in large two-story community center and LAN equipment installation. Responsible for DSL installation and setup for 24 workstations.

Confidential, Atlanta, GA Aug 1998 to May 2002
Lead/Senior Systems Analyst

  • (SME) Senior Systems Analyst responsible for leading four Java Developers through the Full Software Development Cycle (SDLC).
  • Created Functional Specification and Software Specification documentation based on end-user consultations.
  • Developed sophisticated web-based Intranet tools/applications for the QA department under strict Specifications Documentation.
  • Developed mission critical Internet-based multi-threaded Java tools/applications utilizing Java, JSP, and the Tomcat Application Server.
  • Also developed production monitoring and support applications using Java based MVC framework architecture.
  • Extensive experience in solving very complicated multi-threaded C/UNIX application and Sybase and Oracle problems (including Oracle 8i performance tuning) in a multi-tier production environment.
  • Created Software Process Flows and Functional Specification Documents using Visio.
  • Joined Westlaw as a permanent employee and during the sale of the sub organization (Information America), was asked to contract directly with Westlaw for two more years.

Confidential, Atlanta, GA Jan 1997 to Aug1998
Lead Software Engineer - 97% RDBMS driven software application

  • Supervised the development and installation of Warehouse Management Systems software and hardware at Liggett Tobacco Co. (Durham, NC), Hager Hinge (Montgomery, AL) that generated 350K of revenue for KRAM Corporation.
  • Worked on site directly with clients to resolve production and design issues.
  • This position included detailed design and development of picking, packing invoicing, and shipping functions in many different styles of WM operations.
  • Performed C/C++/ESQL/UNIX, Shell Scripting, and intricate 4GL database programming on HP-UX, AIX and SCO UNIX platforms.
  • Began programming in Java. Source code maintained using CVSM.
  • Informix DBA, including full cycle installation and intense business critical performance tuning.

Confidential, Atlanta, GA Aug 1993 to Jan 1997
Senior Technical Support Engineer, Infrastructure Department

  • (SME) Managed the installation project of seven complete Packet Switching Data Network Clusters, which included extensive cabling, T1 and Statistical Multiplexor configuration, Matrix Switch configuration, training of support associates and RF Base band configuration.
  • This project required installation and configuration of many different VSAT satellite units. The VSAT installation required pointing the VSAT to several satellites available on a Star based network, cabling, software configuration and testing. The VSATs were used to validate the installation of the Packet Switches and total cluster integrity.

Confidential, Atlanta, GA
Operations Center Supervisor Sept 1990 to Aug 1993

  • (SME) Responsible for the entire operation of the Norfolk Southern Railroad operations center in Atlanta, GA, including budget management, technical support, network and software development project management, C programming and employee shift scheduling (24 hour service). The successful operation of the center contributed directly (75%) to Motorola averaging 6 million dollars in contract revenues annually.
  • This contract location was at the headquarters of Norfolk Southern so that maximum services would be leverage 24 hours a day seven days a week. Therefore, constant direct interaction with the customer was required.

EDUCATION:

B.S., Economics, concentration in CIS

TRAINING:

  • Tuxedo and BEA Weblogic System Administration - BEA Systems, June 2005
  • Service Management Training - Motorola, Inc. University, September, 1991
  • Diploma, Electronic Engineering (three year program) - National Institute of Technology,

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