IT professional Resume

Professional Summary
Seasoned IT professional with 20+ years experience working with software, hardware and Networks. Duties in recent years have provided a lot of experience working with Cisco routers and switches, VMware ESXi and vSphere Servers, Linux and FreeBSD servers and various Microsoft products. I also have about 8 years of management training as well as complete Wintel experience and project management.

Professional Experience

Confidential, Mobile, AL
October 2010 to Present
(This is a contract position that can end at any time)
IT Systems Engineer

Manage Active Directories.
Performed initial setup from images using Norton Ghost.
Configured Cisco VOIP phones.
Responsible for desktop support, troubleshooting, and repair on Win XP workstations that run typical business applications such as Catia, SAP, MS Office, Outlook and McAfee.
Supported a mix of Windows XP, 2003, Citrix and HP UNIX.

Confidential, Mobile, AL
November 2009 to September 2010
(This was a 10 month contract position that ended on 9/30/2010)
Information Technology Technician

Manage Novell and Active Directories network, setup and manage VMWare ESXi and vSphere 4 servers.
Performed initial setup from images using Norton Ghost and Acronis or manual OS installation
Configured Cisco routers, switches and VOIP phones.
Responsible for desktop support, troubleshooting, and repair on Win XP workstations that run typical business applications such as Lotus Notes, MS Office, or Symantec Antivirus.
Supported a mix of Windows XP, 2003, 2008 and Linux.
Also in charge of the Access Control system.
Job required Federal background check.

Confidential, Mobile, AL
August 1999-March 2009
Network Administrator

Monitored remote access dial-up equipment and maintained the local office Netware 5.0, Microsoft NT 4.0 and Windows 2003 servers. Administered all web servers, DNS, backup and mail servers for the AL, CA, NY, GA, and Netherlands portions of the network.
Responsible for desktop support, troubleshooting, and repair on Win XP workstations that ran typical business applications such as Outlook2003, MS Office, or McAfee Antivirus.
Preformed initial setup from images using Norton Ghost or manual OS installation
Configured routers employing the use of access-lists and dynamic routing protocols including BGP-4, OSPF, and RIP v.2.
Administration and installation of SharePoint (MOSS)
Supported a mix of Win2000, 2003, 2008, Linux and AIX. Built most of these machines from the ground up. Also in charge of the Access Control system, Fire and Burglar Alarm systems.
Supported the applications running on these machines which include Apache 1.3.22, Bind 9, Sendmail 8.12, Microsoft SQL server, WSFTP, Veritas Backup Exec and Spamassassin.
Provided on-call 24 /7 support, solely responsible for accessing the affected device, troubleshooting and resolving the issues.
Worked on a number of projects which included setting up a Windows 2003 domain server running Active Directories as the PDC for the Customer Support Department.

Confidential, Mobile, AL
September 1988-August 1999
Field Service Manager

Assist dial-up and ISDN customers with Internet connection problems
Heavy network troubleshooting and computer hardware troubleshooting on Win9x and Win2000 machines and Novell servers. Managed and trained technicians in the latest technology.

Certifications
Novell CNE 1991
Microsoft OS/2 SE 1990
IBM OS/2 SE 1990
IBM Technical Advisor 1990
IBM DOS Connectivity 1989
IBM PC Network 1986
Novell Network 1986
Epson Printer Line 1984

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