Software Analyst Resume
New Jersey, NJ
ACCOMPLISHMENTS
Ï Negotiated a custom enterprise license agreement with a leading provider of virtualization
software which resulted in increased speed of software deployment, reduced
administrative overhead and an overall total cost savings in excess of 25%; yielding
recognized cost savings > $1.1M
Ï Exceeded annual cost savings objectives for 3 consecutive years; current annual savings
tracking at 225% of 2011 cost savings objectives
Ï Bifurcated software license agreements in support of spin-off from First American Financial Corp to become an independent publicly traded company in 2008
Ï Authored inventory of standard business terms to be used by contracting team to reduce contracting time and ensure uniformity and consistency of contract language mitigating contracting risk to the company
EXPERIENCE
December 2007 to Present
Confidential,Senior Software Licensing Analyst
Manage the software licensing function within a centralized Corporate Information Technology Group supporting a multi-business unit, global organization
Ï Collaborate with senior technical staff and business unit management to define software requirements
Ï Analyze vendor software licensing models and agreements to determine optimal strategy and tactics to achieve greater cost savings and better business terms
Ï Partner with finance, legal and business stakeholders to effectively develop and negotiate effective software license agreements
Ï Negotiate master services agreements and statements of work for professional services engagements
Ï Review, analyze and monitor on-going contract performance
Ï Resolve disputes between software end users and vendors
Ï Manage supplier performance against established contractual service level agreements
Ï Responsible for the assignment and transfer of software resulting from business divestitures
Ï Provide other analysts with oversight of work assignments, guidance and mentoring
Ï Design and implement business processes and related metrics for the department
March 2004 to December 2007
Confidential, Strategic Sourcing Senior Manager
Responsible for Management of the following areas and activities:
Category Management
Ï Managed sourcing activities for IT Software, Contingent Labor/Professional Services
spend categories
Ï Analyzed category spend, processes and practices, developed overall sourcing strategy
supporting the goals of the business including vendor consolidation, process standardization,
cost reduction and transactional cost reduction
Ï Partnered with IT, Finance and HR departments to assess software and services needs,
analyzed requirements, developed Request for Proposals and managed the vendor selection
process
Ï Led cross-functional teams in the development of sourcing and negotiation strategies for
vendor selection and cost reduction initiatives
Contract Negotiation/Management
Ï Developed and negotiated terms and conditions and pricing for contracts across multiple
spend categories serving local, regional and national locations
Ï Communicated to business stakeholders and decision-makers the details of drafted contracts
and collaborated in developing a formal negotiation plan
Ï Worked with internal business owners and vendors to develop effective Statements of Work
Ï Maintained database for the management of business contracts in Strategic Sourcing
department to track agreement terminations, renewals and amendments
Vendor Management
Ï Established, managed and developed capable vendor base for commodity requirements
Ï Developed and implemented Service Level Agreements with key strategic vendors
Ï Ensured appropriate service level metrics and reporting are in place that measure ongoing
performance against pre-negotiated service level expectations
Ï Conducted formal quarterly/semi-annual/annual business reviews with key strategic vendors
Ï Developed vendor corrective action plans when necessary
Ï Ensured continuous improvement amongst vendor base
Resource Management
Ï Assisted in the ongoing development and implementation of department Policies &
Procedures applicable to the newly formed Strategic Procurement department
Ï Managed sourcing team personnel including monitoring of process adherence, contractual
standards, project management, reporting, compliance, issue resolution and other duties as
defined by the VP of Strategic Procurement
Ï Ensured that all Strategic Sourcing activities meet ethical standards of practice and comply
with Company policies and procedures
Ï Executed continuous improvement projects to ensure year-over-year improvements were
realized
September 1998 to March 2004
Confidential,Order Processing and Purchasing Manager
Ï Managed daily operations of the order processing, purchasing and shipping & receiving
functions for leading technology-software company in the entertainment ticketing industry
Ï Managed entry of all Sales Orders into MAS-200 order entry system ensuring compliance of
company sales order guidelines and requirements were met
Ï Managed procurement activities to support the sale and installation of wholly integrated
automated ticketing solutions including server hardware, peripheral equipment and operating
environment software
Ï Managed shipping and receiving activities in support of customer sales ensuring the most
economical method of shipment was selected
Ï Managed the procurement of hardware and software for internal company use
Ï Secured financing for lease of equipment for special long term customer contracts
Ï Negotiated terms and conditions and pricing of purchase, software licensing and financing
contracts
January 1996 to September 1998
Confidential,Senior Buyer
Ï Coordinated the acquisition of telecommunications network equipment in support of build-
out of a wireless communication network with capital expenditures exceeding $1 billion
over a five year period
Ï Executed approved requisitions for computers, peripherals and supplies in support of IT
department
Ï Managed handset orders in support of service introduction in new and expanding markets
Ï Established and managed corporate apartment leases for consultant housing requirements
EDUCATION
B.A. College of Business
Concentration: Materials & Logistics Management – Purchasing Management
