Desktop Technician Resume New York, NY - Hire IT People

Objective:
To obtain a position as a Computer Technician in a company where I can utilize and expand my solid experience and skills.

SKILLS:

PC Literate & MAC Literate.

Microsoft Windows (All Versions), MAC OSX (All Versions), Microsoft Office.

Adobe CS 5.5 Suite, VM Ware Fusion, Parallels, AdmitMac.

HTML, CSS, Web Development.

PROFESSIONAL EXPERIENCE:
Confidential,New York, NY 2/11- Present
Macintosh Desktop Technician

Desktop Support for entire organization.

Administration and maintenance of workstations and data back-ups.

Troubleshooting printers.

Imaging workstations and running maintenance.

Administration of handheld and wireless devices.

Creating user accounts, and email accounts.

Handling user problem tickets using Remedy Ticket System.

Inventory Management.

Confidential,New York, NY 3/08- Present
Computer Technician/ Consultant

Creating VPNs and encrypting systems using internal software’s and scripts.

Troubleshooting Avistar communications conferencing systems.

Working with Active Directory, trouble shooting Reuters, and dbRASweb.

Installing software and troubleshooting such as Lotus Notes, Microsoft Windows (All Versions),

Microsoft Office (All Versions) and Bloomberg systems for trade floors.

Using ticketing system for software distribution, patch, asset, and inventory management.

Conducting computer deployments which consists of prepping computers for users and

setting them up in designated locations.

Conducting computer migrations and backups within different branches of the company.

Mapping network printers as well as troubleshooting.

Confidential,New York, NY 8/05- 1/11
Computer Technician/Graphic Designer

Troubleshooting and keeping an inventory of all company hardware and software.

Responsible for updating the programs and software, research potential services and

Programs.

Taking care of problem tickets.

Prepping and deploying machines for new hires.

Creating graphics such as advertisements, charts, marketing plans, PowerPoint

presentations, and store signs.

Created a visual library showing how merchandise and fixtures should be arranged

in all company stores.

EDUCATION:
Bachelor Degree in Media Arts
Minor: Computer Information Systems

CERTFICATIONS:
Comptia A+ certified.
Completed courses in Comptia Network+, & MCP.