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It Specialist Resume

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New York, NY

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SUMMARY

Computer Information Systems graduate with working experience in technical support. Developed analytical, communication, and teamwork skills through internships and group projects. Prepared with skills to be flexible and adaptable to face the changing economic environment.

EDUCATION

Bachelor of Business Administration in Computer Information Systems
Minor in French

WORK

Confidential,New York, NY

9/2008 – 6/2010

EXPERIENCE

IT Specialist Intern

  • Assisted in setting up of computer equipment in classrooms
  • Troubleshoot hardware and software problems in conjunction with the Department of Education (DOE) help center
  • Provided teachers with assistance in use of technology equipment
  • Configured wireless devices to access DOE network

Confidential,Brooklyn, NY

9/2006 - 12/2007

Administrative Assistant

  • Edited, maintained and filed documents to maintain accuracy
  • Created PowerPoint presentations for professional purposes
  • Distributed information via telephone and email

Confidential,St John’s, Antigua

10/2003 - 10/2004

Billing and Accounts Clerk

  • Performed customer service by fulfilling any queries related to bills
  • Prepared billing information
  • Sorted and organized bills for distribution to customers

SKILLS

Software: MS Word, MS Excel, MS PowerPoint, MS Access
Hardware: IBM PC, LAN
Operating Systems: Windows, knowledge of Mac OS

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