It/projectmanager Resume
Canton, GA
Clients include:
Confidential, February-July 2011
Role included transitioning IT and Project Management duties in Freight Payment Operations to replacement staffer.
Provide support, marketing and web based demonstrations and training on freight audit and payment and TMS applications for potential and existing freight payment/TMS clients.
Create and manage BI and KPI reports for IPS freight payment/TMS clients
Confidential, August 2011-Current
Key role in of a project to implement of a TMS and freight payment system with existing logistics and brokerage environment.
Market the services of MacroTransport and The Freight Rate Co. with social media tools such as Facebook, Twitter, and blogs.
Manage SEO through the use of keyword analysis, creating back links and via social media. Increased website traffic for web properties by 25% over a period of 5 months.
IT/ProjectManager - Confidential, October 2002 - January 2011
Oversee IT operations for new FAP and TMScustomer implementations for payables exceeding $2.6 billon. This includes technical requirements such as file transfer and data retrieval as well as encryption schemes, AS2 connectivity and file formats. Responsible for facilitating communications between developers and clients. Oversee integration between IBM iSeries (AS/400) platform and various ERP & SAP systems for customer GL account code reporting and accrual reporting. Clients include Tyco International, General Electric, Motorola, Alcoa Inc., Pep Boys.
Lead team of IT staff to oversee management of local area network of 150 workstations, 3 Windows 2003 servers, 2 IBM iSeries AS/400 servers; Lotus Domino network with 100+ Lotus Notes mail users and a Blackberry Enterprise server and 1500+ web users (for company web based TMS applications) as well as Nortel telephone systems. This includes remote offices in Maryland, South Florida, Hong Kong and Pennsylvania.
Report to senior management on issues of network integrity, security and performance. Manage IT department staff to ensure projects, including development, hardware and software integration across multiple platforms within the FAP/TMS operation are implemented in a timely and efficient manner. Manage procedures to maintain SAS 70 certification.
Train clients and vendors on freight payment and TMS applications including metrics reporting, carrier selection tools, logistics analysis reports, and KPI creation . Prepare reports and files for client distribution taking into account their requirements.
Prepare and market presentation of the IPS Worldwide freight payment and TMS system, capabilities and software via PowerPoint. Perform live demonstrations and conduct online training of freight payment and TMS web applications in a live setting or utilizing web based sharing tools such as WebEx and Citrix Gotomeeting and onsite as needed.
Coordinate with internal developers to produce freight payment and metrics reports for clients measuring processing times for freight bills from arrival to the issue of payment to carrier based upon benchmarks provided by clients with a monthly freight spend of $216M.
Maintain Cognos Business Intelligence solutions software applications including maintenance, report development, customer software training and system integration with customer platforms. Create and provide weekly, daily and monthly KPI reports for FAP clients as requested
Coordinate with developers and third party vendors to integrate system designed to eliminate 90% of paper through the utilization of high volume scanners and software to allow data entry personnel to perform duties on screen.
Utilizing knowledge gained as a logistics analyst, work with logistics and freight payment department personnel to develop creative methods for clients to continue to save money in a challenging marketplace.
Freight Payment Specialist/Logistics Analyst August 1997 - September 2002
Audit transportation freight bills for clients and making adjustments when necessary. Clients include Tyco International, International Paper, and Motorola.
Audit all modes of transportation including LTL, truckload, rail, air and international.
Communicate with motor carriers and air carriers to resolve short pay inquiries, disputes and contract resolution.
Perform analysis on FAPdata to seek out freight savings and develop strategies for clients to implement new procedures in order to increase bottom line savings.
Prepare and maintain reports for client base to keep them informed of changes in the industry, freight savings, and cost reduction opportunities.
File, maintain and collect freight and damage claims as well as overcharge claims for clients
Confidential, New York, NY
Commodities Trader November 1995 - July 1997
Analyze market trends of coffee, cocoa and natural rubber prices. Hedge physical purchases with futures purchases and/or sales on the Tokyo Rubber Exchange Singapore Commodity Exchange. Manage profit and loss figures for each month.
Maintain client base including Goodyear Tire, Dunlop and Bridgestone. Develop strategies to maintain market share.
Freight Forwarding Manager November 1993 - October 1995
Managed inbound and outbound allocations of natural rubber, coffee and cocoa including negotiating freight rates and choosing local carriers
Coordinate with warehouse and dock managers to coordinate shipments to gain efficiencies and to minimize costs.
Studied Computer Science
SkillsHighly skilled in use of Microsoft Office products such as Excel, Visio, Word, Access, PowerPoint and Microsoft Project
Skilled in use of online Project Management software Basecamp
Extensive use of IBM iSeries (AS/400) systems including some SQL experience
Familiarity with HTML, PHP, CSS, Wordpress and social media tools such as Twitter, Facebook, Google+, and LinkedIn
