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Technical Product Owner: Credit Cards Acquisition Resume

Wilmington, DE

SUMMARY:

  • Result oriented fintech professional with proven capability in leading development teams to provide technology solutions that drive strategic business goals.
  • Strong problem solving skills with an ability to articulate complex concepts to stakeholders in order to elicit the actual user needs.
  • Analytical approach to business problem identification and decision making.
  • Excellent interpersonal and communication skills, self - motivated and detail oriented.
  • Ability to manage requirements for multiple projects; prevent scope creep.
  • Working knowledge of Agile and Waterfall principles and practices.
  • Possess excellent understanding of technical aspects of development such as XML, API’s, web services, methods and OOD. Hands on experience with SQL data query.
  • User Stories, BRD’s, Flow Charts, Sequence Diagrams, Process Flows, Release Planning.

PROFESSIONAL EXPERIENCE:

Barclays - Wilmington, DE

Technical Product Owner: Credit Cards Acquisition

  • Managing overall requirements as the lead BSA for Barclays Cards Platform Modernization initiative and efficiently maintaining 90 days (6 sprints) backlog at all time.
  • Partner with Product Owners and Project Team to organize Business Inceptions, evaluate priorities for MVP, identify dependencies, and manage the product backlog for the Cards Platform Modernization initiative.
  • Produced functional and technical specifications as part of a partnership/integration with Uber Inc. to launch a brand new Credit Card.
  • Identified lack of a standard documentation that could be readily used during new partner onboarding, and created one that is actively being used.
  • Collaborated with Fraud Stakeholders to formulate a solution for an enhanced Fraud ID Verification process of Apple Inc. customers applying for Barclays credit cards.
  • Created (and actively managing) data mapping and technical documentation for a third-party integration project with Experian’s Fraud Risk Management system.

Confidential - Malvern, PA

SME/BA: Consumer Lending

  • SME for lending products to drive projects serving various business sectors of the organization such as Marketing, Fraud risk, Credit risk and Compliance.
  • Responsible for authoring requirements, engaging with tech teams and taking the project through launch and actively involved in post-production activities/issues.
  • Main point of contact for third party vendor TransUnion for projects such as Fraud Detection with TransUnion’s High Risk Fraud Alert™ (HRFA) program and Credit Reporting under Fair Credit Reporting Act (FCRA).
  • Closely monitored post production on Pilot launches and helped decide Go/No-Go for national rollouts. Responsible for triage, analysis, and resolution of production issues.
  • Collaborated with Release Management to assess release timelines and release dates and plan Change Requests.

Confidential, DE

BSA: Digital Small Business Banking

  • Created high quality requirements for a brand new digital product resulting in 10K accounts in just 2 markets and more than 15MM in deposits in the first year.
  • Led a development team to build workflow engine which held business eligibility rules and performed validation checks via API integrations with internal systems and external vendors.
  • Implemented Customer Identification Program (CIP), Know Your Customer (KYC) and Knowledge Based Authentication (KBA) solutions to validate identity in real time.
  • Increased customer acquisition by enhancing a back office business process for Operations unit to filter low-risk customers and manually review within an SLA of 1 day.
  • Utilized data analytics to negotiate in-house and vendor business rules in order to increase successful account opening thus increasing revenue.
  • Ensured successful delivery of minimum viable products (MVP’s).
  • Maintained healthy relationships with stakeholders across different time zones to continuous discussion and produce quality requirements.

Confidential

Systems Accountant: Management Analyst

  • Set up and implement system for reconciling bank accounts and credit card accounts, recording expense vouchers on day-to-day basis under various heads of account and prepare computerized payroll of employees.
  • Direct, devise and implement accounting systems for preparing revenue received /sales summaries on a daily basis, vouching of guest folios and cash sales invoices.
  • Calculate various accounting ratios and financial information and present them to the owner for decision making.

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