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Project Administrator Charlotte Resume

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NC

Objective

Seeking a career in the Project Administrative Field with the Opportunity for Advancement and Growth!

Summary of Qualifications

  • Knowledgeable in the basic fundamentals of IT hardware and basic IP concepts.
  • Highly proficient in the use of software applications withExcel, Access, PowerPoint, Outlook and Visio with strong attention to detail.
  • Excellent verbal and written communication skills.
  • Must have effective time management skills and ability to meet deadlines; good follow-through and problem resolution skills
  • Excellent customer service skills and ability to consistently deliver a professional approach to working with customers
  • Able to work independently with minimum management intervention

Professional Experience

Present -October 2011 Confidential
Project Administrator Charlotte, NC 28210

  • Assist client managers and end users with tracking and coordination of requests submitted to customer Line of Business
  • Tracking of assessments submitted to the client and coordination with product delivery and daily calls with technicians
  • Track each device shipped and verify the toner information and installed devices
  • Update SharePoint documents daily, verify the design information and track any outstanding devices for DOA, delays in installs.
  • Track IP and print queue requests, EDS connectivity requests, track fax forwards and follow the escalation process when necessary
  • Attend daily calls with regions and techs and communicate progress updates to the Tech\'s to update SharePoint documents daily
  • Verify legacy devices are removed and checked out in client customer internal systems

October 2010- February 2009 Confidential
Admission Administrative Savannah, GA 31414

  • Worked under the direct supervision of multiple the Executive Directors.
  • Provided support and appointment scheduling to staff and counselors.
  • Maintained heavy telephone work involving appointment scheduling.

October 2008- June 2007 Confidential
Account Executive Garden City, Ga. 31408

  • Developed selling strategies prior to contacting the business in order to successfully sale AT&T products and service.
  • Responsible for meeting aggressive sales quotes and objectives.
  • Prepared layouts and background information, and contracts as a basis for recommendations to meet the need of each business.

June 2007- June 2005 Confidential
Sales/ Customer Service Representative Savannah, GA 31406

  • Handled customer accounts and gave information to assist customers with billing questions and concerns.
  • Assisted with phone sales and filled in for other sales representatives when they were not available.
  • Managed the organization of inventory and stock.

January 2005- November 2000 Confidential
Supply Logistic Support / Field Support Clerk Fort Lee, Va. / Schofeild Barracks, Hawaii

  • Supported over 3000 personnel in various deployments by maintaining pay, leave and shipping documents.
  • Maintained confidential files, prepared memos, correspondence and trainings.
  • Supported several peace missions in travels to Egypt, Italy, Ireland and Hawaii.
  • Received two Army Achievement Medals for outstanding administrative support and dedication to my company.

Education

Bachelors of Arts in Business Administration

Associate Degree in Business Administration

Administrator Diploma Administrators Course

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