Summary:
10+ Years of Professional Experience
6 Years of experience with Loadrunner
5+ Years of experience with QTP
10 Years of experience with Java/J2ee (Sun Certified)
6 Years of experience in SAP

CERTIFICATIONS
Sun Certified Programmer for the Java 2 Platform, Stand
C | COBOL | UNIX | SAS | Oracle 11g
(ITIL) Foundations v3.0
NetIQ App Manager
HP Business Availability Center (BAC)
Project Management – Kepner Tregoe`
SAP Information Systems Security
SAP Implementation Planning
SAP NetWeaver
SAP R/3 Administration
EMC | Documentum 5.3 - System Administration
EMC | Documentum 5.3 - Technical Fundamentals

PROFESSIONAL EXPERIENCE

Confidential,Richmond, VA 03/2008-04/2010
HP Expert Tech Analyst

Install and Configure the HP LoadRunner and Oracle Client and HP QualityCenter MS Excel and MS Word Add-Ins for Business Process Procedure integration.
Configure AIX Resource and Oracle Database Monitors
Build Oracle database connection strings. Write VB script to build a LoadRunner Parameter File. Develop LoadRunner Scenario and Execution schedule
Build Knowledge Script Monitors (KSG) using NetIQ Application Monitor for: SAP Web AppServer ; MS SQL; W2K3 Server
Write HP QuickTest Pro scripts, configure, add check points, add parameters, and perform database checks. Upload scripts to HP QualityCenter for execution
Write VuGen scripts SAPGUI and Web Click & Script protocols on MS Windows Mobile Devices using MS ActiveSync, MS Device Emulator, MS Office Communicator, MS Virtual PC and MS Windows Mobile 5.0 MSFP Emulator Images
Setup monitors for SAP Web App Server and backend Oracle Database.
Create WorkSoft Certify Processes, Projects, Maps, and Variables for SAP MM, WM, FI Business Process Procedures (BPPs).
Assist with SOLMAN integration using HP QualityCenter

Confidential, Chicago, IL 01/2008 - 03/2008
Performance Test Lead
Write HP QuickTest Pro scripts, configure, add check points, add parameters, and perform database checks for Order-to-Cash (OTC) business processes using SAPGUI for SAP ECC 6.0 and CRM 7.0. Responsible for planning, coordinating, and implementing performance test. Create Project Plan. Install and configure SAP Test Accelerator (TAO) environment for SAP ECC 6.0, SAP CRM, SAP FSCM, E-Commerce, MS SQL,

Confidential, Indianapolis, IN 10/2007 - 01/2008
Performance Test Lead
Responsible for leading and managing all Siebel ePharma systems testing activities on projects for assigned. Ensure good testing practices are followed and all types of testing have been identified and considered (i.e. usability testing, unit testing, integration testing, stress/load testing, vulnerability testing, system testing, acceptance testing, parallel testing, regression testing. Follow all applicable Lilly Corporate CSV policies and procedures, utilize HP Test Director and Remedy using knowledge of local G&A IT SOPs

Confidential, Atlanta, GA 08/2007 - 10/2007
HP Business Availability Center (BAC) Consultant
Client Project(s): The Home Depot Install and configure (BAC) 6.5 on IBM xSeries and Blade Center JBOSS servers. Capture SAP Business Warehouse (BW) application performance requirements. Create Business Process Profile (BPP). Setup the Schedules and Thresholds. Create Groups, Views, and Pattern Views. Add Security and Permissions. Build scripts for synthetic transaction monitoring. Set up SiteScope monitors for monitoring resource utilization and system statistics. Real User Monitoring using Mercury RUM. Business process monitoring using Mercury BPM

Confidential, Indianapolis, IN 02/2007 - 08/2007
Software QA Lead,
Develop automated testing scenarios supporting legacy and external applications for 3,800 users statewide from approximately 125 remote sites containing over 450 screens, 2.4 million lines of code handling nearly 3 million transactions each business day. Review Curam code tables, Workflows to support building and deploying Cram Server and a Cram Client on IBM\'s WebSphere Application Server using IVR/CTI, XML, J2EE, Business Objects, DB2, and IBM Content Management System (CMS). Assist with installation of Rational Manual Tester, Rational Functional Tester, and ClearQuest/Test Manager. Configure Rational ClearQuest Test Manager and Eclipse Client & Plug-In, IBM Rational Process Advisor

Confidential, Laurel, MD
(03/2006 - 06/2006)
Application Developer MQ Series

Provide Production Support for SAP R/3 middleware. Upgrade IBM MQ 5.3 servers and clients running UNIX, Linux and Windows. Create required WebSphere MQ support directories. Create WebSphere MQ and Data Sharing user accounts for WebSphere MQ administration. Create and configure WebSphere MQ objects (queue managers, queues, channels, processes). Write Tier 1 and Tier 2 production support Operational Support Instructions (OSI) describing how to troubleshoot issues reported for WebSphere MQ and infrastructure components.

Confidential, Indianapolis, IN (08/2005 - 10/2005)

Provide Production Support for SAP R/3 Content Management System. Troubleshoot EMC Documentum production problems. Create Doc Apps and custom object types. Manage content, metadata, object models and security models. Configure users, groups, roles, workflows, lifecycles, and alias sets. Set up and run jobs and methods. Maintain EMC Documentum servers, docbases, and web clients running replication for zones 1 (US, Canada, Latin America and Mexico), zone 2 (Europe Middle East and Africa), and zone 3 (Asia-Pacific, Japan and Greater China).

Confidential, Canada (08/2004 - 12/2004)
Test Manager,
Client Project(s): TELUS Enterprise Network and Calgary IDC Network - Review BSTD (Business Solution Technical Design) document for Telecom Oracle Billing, Amdocs OMS using EMC Documentum Web Content Management B2B Portal. Develop test environment for network traffic data, order processing, provisioning, data interfaces, and 3rd party billing. Environment: JSP, ASP, HTML, J2EE, XML, XSLT, WebTop/WDK, Web Publisher, Documentum Administrator, Amdocs Ensemble MPS/MAF, Sun One Web Server and Portal, WebLogic 8, F5 Switch, Oracle 9i, TestDirector 7.6

Confidential,Chicago, IL (05/2004 - 08/2004)
Test Manager,
Write HP QuickTest Pro scripts, configure, add check points, add parameters, and perform database checks for Amdocs OMS and Oracle CRM solutions serving 4.7 million customers in 149 markets throughout 26 states providing wireless products and services. Identify events and triggers that update billing and validate transformation rules for Genstory database, Qualcomm Easyedge, Wireless Buy Calling Plans, Buy Packages, and Buy Promos for nweb, a mobile Web browser for QUALCOMM\'s BREW solution from easyedge (SM) service offerings on handsets from Kyocera, LG, Audiovox and Motorola. Java, J2EE, SQL, XML, XSL, Win 2000, Business Objects, Captiva Input ACCEL, Amdocs/Ensemble, Documentum 5i APIs, DFCs, WebTop, Web Publisher/WebTop, WDK, Application Builder/Developer Studio, WebSphere, Informatica, Test Director, Oracle v9i, Captiva Input ACCEL

Confidential,Indianapolis, IN (02/2004 05/2004)
Test Engineer,
Write Mercury WinRunner scripts, configure, add check points, add parameters, and perform database checks for (Admit, Discharge, Admit) requirements and specifications for Cerner and McKesson Cloverleaf Interfaces to (Pharmacy, Meds Integration, Order Management, PathNet, Alpha Billing (PowerForms), and Charge Services for Person Management, Enterprise Eligibility Management, SurgiNet, Outpatient Rehab and PowerChart with lab viewing results), IDXRAD, Softmed, IDXTend, CompuMedics, and CoPath, 21CFR Part 11, and HL7

Confidential, Atlanta, GA (11/2003 - 01/2004)
Performance Tester,
Execute automated testing scenarios for XML Gateway Global Legal Platform and User Interface infrastructure solution market launch in Australia and France supporting LexisNexis UK legal, tax and regulatory services. Schedule Mercury LoadRunner performance test runs; Create VuGen scripts; Analyze test data; Identify and minimize overall reliability, performance, and capacity impacts of XML Gateway (LNG) releases
Network Performance Tester, Analyst International (09/2003 - 11/2003) Client Project(s): Sallie Mae
Setup Mercury Topaz; users, data and system settings for front-end Web Application Server SLA monitors, event based alerts, dashboard reports and export capabilities (XML, Excel, and PDF).
Identify legacy and VM WebSphere and WebLogic performance-metrics (Hit/Sec, Log-ins/Sec, and Trans/Sec). IBM WebSphere/BEA WebLogic, F5 load balancers, Oracle and MS SQL Servers, AIA middleware, and back-end IDMS and CICS legacy systems.
Develop Performance Test Environment & Data Recommendations for Call Centers.
Create summary report and recommendations for incorporating performance testing into Software Delivery Life Cycle (SDLC).

Confidential, Laurel, MD (08/2001 - 09/2002)
Client Project(s): Confidential,
Teach students to identify requirements, design code, implement, integrate, test, deploy, and troubleshoot Macromedia Flash/Director and Adobe applications. Students are expected to design a Director movie

Confidential, Indianapolis, IN (07/1989 - 11/1996)
Client Project(s): Confidential,
Associate Engineer
Prepare Monthly Operating Plans and budgets with HUB Management, Directors, and Senior Management. Perform time & motion studies, facility utilization studies; cost analysis studies, cost-control. Implement required changes and monitor productivity, cost performance. Assist HUB management in implementing required changes.
Develop staffing plans for day-sort (Aircraft, Truck, Primary and Secondary Sort, Document Sort, Jammers, Input, Non-Con, Heavyweight, and International) Operations. Develop SAS programs and reports to identify operational requirements (staff, equipment) and to automate and/or tune processes. Train Operation Managers and staff personnel on the use of automated process models.
Project Lead: $3M per/yr savings – GM Shipment Facility Redesign
Project Lead: $300K per/yr savings – TRUCK Operations Layout Redesign for both Inbound and Outbound.
Project Lead: Optimize HUB Sort Operations – provide real-time scanning with Mass Scanning and Dimensioning System (MSDS).
Project Lead: International Service - Sharp Ship freight movement from the Pacific Rim to the United States.
Project Lead: E3 Service – Bulk Truck freight movement from West Coast and East Coast

Education:
Bachelor of Science, Computer Information Systems
Graduate Coursework; Flash Action/Script, Lingo, XML, Java Script, VB Script, ActiveX, DHTML - IUPUI
Hypermedia Authoring II (text, graphics, sound, video, animation)
Graduate Coursework; Network Systems Security Concepts
Graduate Coursework; Security Risk Management

TECHNICAL SKILLS

Database/Servers: Oracle 9i/11g; MS SQL; SQL Server; J2EE; BEA WebLogic; IBM WebSphere; DB2; CA-Datacom; xBase; Lotus Notes; MS-Access; VSAM; dbase; IBM ES/9021-900 (ES/9000); Amdahl 5995-6650 (Amdahl6650); AS/400; DEC Alpha midrange; CloverLeaf
Operating Systems: Linux; UNIX; Windows 2003/XP; MVS/ESA; OS/2; Solaris; TSO/ISPF; TSO File Facilities; TSO Edit
Programming: IBM Job Control Language (JCL); JCL & MVS Batch Print Utilities; EMAIL facilities; Advanced JCL & SAS Techniques (Arrays, Report Structures, Gantts and Graphs, Proc Report, Proc SQL & SAS Indexes); C/C++; XML; Jscript; VBScript; ActiveX; Visual Basic; Clipper; Oracle Forms; SAS; Focus