Associate Systems Engineer Resume Dayton, OH - Hire IT People

PROFESSIONAL PROFILE:

Provided and support for a wide range of applications and hardware in a Microsoft Windows environment. Assisted clients with learning basic computer skills. Support requests were managed through a ticketing system and were worked in - person, by phone or using remote tools. Creative and technically sophisticated professional able to handle sensitive and confidential matters with integrity.

EXPERIENCE:

Confidential, Dayton, OH

Associate Systems Engineer

Responsibilities:

Supports, updates and install the Windows 10 environment as well as MS Office 2016 thru Office 365 and IBM Lotus Notes 6.5 thru 8.5 systems for various clients.
Configure, maintain operating systems, network or application software, or computer or network hardware with system management tools such as IBM BigFix, ForeScout and McAfee ePolicy Orchestrator (ePO).
Utilize Microsoft Management Console, AnyConnect and GoToAssist to remotely access PC's to troubleshoot, repair, and install software for all users.
Coordinate with application teams to determine with root cause of issues discovered associated to the base system or platform.
Managed users and computers within Active Directory.
Assists in maintaining PC database, and solely responsible for return of leased assets at end of lease term.

Confidential, Moraine, OH

Production Assistant

Responsibilities:

Inspecting of auto glass pre- and post-assembly.
Packing of glass for shipment.
Sorting glass products for various automotive parts.

Confidential, Dayton, OH

Banquet Server

Responsibilities:

Aid managers in the serving of guests during events to ensure positive guest experience.
Set up meeting room as requested by the supervisor to include glassware, service-ware, linen
Attend roll call meetings before events kick off to learn function, including hotel and guest expectations
Greet and welcome guests and respond to their requests in a courteous and friendly manner
Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor to ensure consistency throughout the event

Confidential, Washington, DC

Event Services/Banquet Houseman

Responsibilities:

Assisted with planning, according to the floor plan for the event and set up the tables and chairs beforehand.
Maintained and cleaned conference rooms, furnishings, carpets, work areas, and common areas within the hotel.
Responded to guests’ questions and handled any concerns.
Supported clients and audio/visual crews with computer hardware setup and configuration support.

Confidential, Washington, DC

Computer Tutor/Computer Room Monitor

Responsibilities:

Assisted clients with learning computer skills, searching the Internet for jobs and housing, writing resumes, and finding community resources.
Oversaw the performance of computer systems.
Installed and performed repairs on hardware, software, and peripheral equipment.
Answered clients’ questions regarding computer software or hardware operation and resolve problems in-person, by phone or using remote tools.

We provide IT Staff Augmentation Services!

Associate Systems Engineer Resume

Dayton, OH

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship