SUMMARY
Extensive years of Information Technology experience in governmental, national and international organizations. Demonstrated expertise in leading cross-functional teams that solve organizational challenges by adapting to a rapidly changing IT environments while, delivering strategic technology projects on time and on budget. Renowned as a hands-on leader who provides creative solutions, collaborates, pays attention to details, embraces change, coaches, mentors team members and facilitates the use of new technology. Disciplined in developing policies that meet privacy, security, and regulatory compliance while adhering to industry best-practices, such as ITIL standards, ISO 9000, NGA (National Governors Association), BPIR (Business Performance Improvement Resource).

Qualifications

Team Leader,

Project Manager,

Strategic Planning,

Business Reengineering,

Change Management,

Develop Strategic Partners,

Resource Management,

System Planning,

Problem solver,

Written and Oral Communication,

Vendor Selection,

Cost Conscious,

Vendor Selection,

Disaster Recovery,

Experience
Confidential,West Caldwell, New Jersey
Confidential,is US subsidiary of Glory Ltd. they are Leading world manufacturer of cash management equipment and solutions With an Annul revenue of 64 Million Yen.

Lead Infrastructure Architect / Project Leader 09/2006-Present

Extensive knowledge in planning strategically aligned data centers which scale as business grows. Develop, document, and maintain policies, procedures and associated training plans adhering to ITIL standards. Oversee Tier 1 – 4 (NT, 2000, and 2003) servers, Cisco/Juniper/SonicWall infrastructure (LAN/WAN), Enterprise security platform (Trend advance Neat suite), Ms Hyper-V, Email (Notes/Exchange5.X-2007), Legacy Citrix environment, Storage works, MS-WSS 2-3X, MS-MOSS 2003-2007, Blackberry Enterprise Severs 2.X-4.5 (BES), desktop support and deliver technology projects.

• Instigated best-practices regarding privacy, security, and regulatory compliance.
• Put into service Microsoft Open license agreement saving the company 25K in ERP upgrade costs.
• Instituted standard server vendor and warranty refresh cycle which has lowered operational 10% year to date.
• Implemented successful Windows 2000 to 2003 migration with no unscheduled downtime and no IT overtime (impacting 300 PC and 39 servers nationwide.
• Migrated 230 Gigabytes of Email for Lotus Notes to Exchange over a 2 day weekend with no downtime.
• Implemented nationwide MPLS network with a remote client VPN System increasing remote works efficiency by 35%..
• Implemented a collaborative system with WSS and MOSS which provide increased project completion by 25%.

Confidential,Edison, New Jersey
The world\'s number one maker of chewing and bubble gum with an annual revenue of 5 billion dollars.

Lead Infrastructure Engineer / Project Leader 9/1996-09/2006

Superior knowledge of IT operation, strategic alignment, project plans (scopes, time lines, project budgets, resource allocation and deliverables), risk management, goal development, procedures, adhering to industry best practices, presentations, statements of work, budgets, and proposals. Broad computer/network operations experience in data centers with mixed computing systems consisting of Windows Active Directory, UNIX, and Novell. and implemented various automated business improvements. Oversee IT operational infrastructure, desktop support and delivery of technology projects. Created and presented presentations to Board of Directors, Wrigley executives, and Dreyfus Strategic Planning Team.

• Created budget controls for vendor contracts which stabilized cost as demand increased since year 2000.
• Provided a successful Pilot for a Global Windows 2000 migration with no unscheduled downtime and no IT overtime (impacting 5,000.00 PC and 200 servers worldwide).
• Led the re-engineering of the Company’s maintenance systems (CMMS), which reduced costs and provided higher productivity in 80 man hours per week.
• Improved productivity by implementing hand-held devices for real-time work order management which reduce inventory windows by 2 days.
• Developed and implemented a MRP II work order process that increased productivity by 30%.
• Implemented a secured data center under budget by using employees instead of outside contractors.
• Led a team that developed a reporting tool that reduced raw material usage by 110 million gallons between 2001 and 2003.
• Designed, budgeted, and successfully implemented a 100 base LAN for a 42 acre manufacturing campus.
• Improved network efficiency by 10% with same equipment over the last 2 years with the uses of network monitoring tools.
• Orchestrated the 2 hardware migration of the ERP system without disrupting the business.

Confidential,Edison, New Jersey
The gum base is world renown for the best gum base in the industry. They maintained annual revenue was 25 million dollar as subsidiary of the Wm. Wrigley Jr. Company.

Network Systems Administrator 09/1996-05/1998

Administered, optimized, secured, and supported internal LAN/WAN infrastructure. Maintained detailed inventory of IT equipment to ensure company assets are properly depreciated prior to purchase of new equipment. Maintained data files and monitored system configuration to ensure data integrity and security. Designed, updated, documented, and maintained daily backup system for disaster recovery.

• Developed a repository for IT procedure which encouraged knowledge transfer and fostered skills development for peers and personnel.
• Improved help desk operations while increasing customer satisfaction by 22%.
• Coordinated the development and implementation of a mobile disaster recovery trailer which reduce disaster recovery cost by $25k per year since year 2000.
• Implemented a progressive hardware and software refresh cycle which lowered (TCO) cost by 30% each year.
• Designed of an SLA that increased customer completion rate from 40% to 90% per month.
• Analyzed help desk database for common issues and developed solutions that reduced service requests by 50%.
• Maximized IT value by directing the redistribution of company assets in response to declining overhead/resources.
• Organized a diverse team in the development of a web presence by utilizing internal content experts for copyrighting reducing implement cost by 32%.

Confidential,Eatontown, New Jersey

US governmental contractor with 10 offices nationwide.
Field Engineer 09/1994-09/1996

Worked under a highly secured division of the US government with responsibilities for the ongoing maintenance and repair of the PCs on 350+-node Novell LAN, Unix, Macintosh environment and set-up and configuration of newly acquired PCs. Worked closely with the site LAN manager in the support of all network integration. Designed and configured twelve departmental Novell servers.

Confidential,Dayton, New Jersey

Privately Held Manufacturer of corrugated boxes and products food, beverage, cosmetic, and pharmaceutical industries with over 1000 employees.
Electronic Electrician 02/1994 - 09/1994

Coordinated automated manufacturing equipment to meet customer orders.

Confidential,Edison, New Jersey

A small Malaysian PC component importer and distributor with 3 million annuals revenue.
Computer Bench Technician 03/1993 - 02/1994

Coordinated help desk and manufacturing activities.

Confidential,Princeton, New Jersey
US manufacture of IC insertion robotic for electronic and automotive industries with an annual sale of 5 million.

R&D Technician 02/1991- 03/1993

Provided PC, LAN, and component level support for the R&D engineering staff of a robotics manufacturing company.

Education

Bachelor of Science in Business Administration Computer Information Systems

Technical Skills

Hardware

Work Stations:

All major IBM compatible brands

Servers:

HP, Dell, Compaq and all major IBM compatible brands

NAS:

HP, Compaq, Dell, Iomega and NetApp

SAN:

HP, StarWind, EqualLogic (PS4000)

PDA (H.H.T.):

Intermec, HandSpring, Palm, Sony, Symbol, Blackberry and IPAQ

Network Hardware:

Cisco, HP, 3Com, Sonicwall, Adventail, Allied Telesyn. Netgear and WellFleet

Wireless Access Points::

Intermec, Cisco, Linksys, Dlink, and many other 802.X and Open Air Models

Telecom Systems:

Lucent, Avaya, Mytel, Coretel, Walker and Cisco

Convergence Equipment:

Cisco VOIP AltiGen, Linksys VOIP, Asterisk and Avaya VOIP

Software

Project-Management Tools:

Ms-Project, Six Sigma, MiniTab 14, KT (Kepner Tregoe), Ms Share Point, PMPoint, SharePoint teams, and Lotus QuickPlace

Productivity Tools:

Ms-Access, Ms Office, Ms Outlook and Lotus Notes

Design Tools:

AutoCAD, Visio, Party CAD and Auto Sketch

Business Software:

Dynamics Great Plains (6.5 -9.X), QAD, SAP, PeopleSoft, ERPStats, Open4, Pilgrim, PowerWay, FBO’s MLS, Doc-e-Serve, TimeTrak, StarLIMS, MicroMan, QTS (QMS) and Crystal Reports

Programming:

Progress, C++, ASP, JavaScript, Intellisync MobileApp Designer and Ms-SQL Query

Web Design Tools:

Dream Weaver, Ms-FrontPage, Adobe Premier, Adobe PhotoShop, Adobe After Effects and Fireworks

Servers OS:

Ms-Windows NT-2003, VMware, Citrix,Unix, Novell, Progress, Exec, -MOM, Ms-SUS, Ms-SMS, Ms-SQL, IIS, FTP, DHCP,WINS, DNS, Notes, SMTP, AIX, Solaris and Linux

Email Severs:

Lotus Domino and Ms Exchange 5.X - 2007

PDA Software:

Eagle Technology RF, Intellisync Mobile Suite, Satellite Forms v.5.2 and Intellisync Handheld Enterprise,Enterprise Severs 2.X-4.5 (BES)