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Graduate Assistant Resume

SUMMARY:

A self - motivated team player and with 10 years of experience in sales and customer service, retail credit, relationship management and supervisory role, and excellent interpersonal skills. I have strong business analytics, data visualization and data wrangling skills.

SKILLS:

  • Data Visualization Tools - Tableau
  • Proficient with SAS Enterprise Miner
  • Proficient with Python for Data Analyses
  • Proficient with Agile Methodology
  • SQL
  • Credit Appraisal/Review

STUDENT-WORK EXPERIENCE:

Confidential

Graduate Assistant

Responsibilities:

  • Tutoring students on Data Warehousing, Data Mining and Introduction to Computer in Business to over 50 students weekly.
  • Grading course materials, assignments and other project tasks for over 200 undergraduate students
  • Proctoring examination and ensuring proper exam procedures are followed.

Confidential, Dallas, Texas

Tableau Developer

Responsibilities:

  • Developed new, user friendly and interactive versions of data visualizations and dashboards showing the operational metrics.
  • Developed new enterprise-wide navigation panel showing the Table of Contents for the Tableau server
  • Appreciation of SAP BW 4 HANA

Confidential

Relationship Manager/Branch Head, Retail Banking

Responsibilities:

  • Designed a business plan that grew balance sheet by 206% between 2014 and 2017
  • Delivered a PBT of 90% despite the recession in 2017 by understanding the opportunities present despite headwinds.
  • Constantly delivered an average of 95% PBT Year on Year by a keen appraisal of the business environment, to yield favorable bottom-line.
  • Increased retail credit portfolio by 242% between 2014 and 2017 through sales of the bank’s retail credit products
  • Increased customer base by an average of 10,000 new customers annually by presenting the bank’s core business benefits to potential customers.
  • Ensured business profitability: Efficient management of customer deposits by maintaining an average of 79% as low-cost funds
  • Minimized non-preforming loans portfolio to 5% of total loan book.
  • Ensured customer satisfaction at all times via customer service and quick response to customer issues.

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