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Application Administrator Resume

Glenview, IllinoiS

QUALIFICATIONS SUMMARY

Result oriented, highly motivated, efficient, and creative IT professional with 10 years of diverse and extensive experience in various facets of an enterprise-scale system administration and development, technical solution implementation, and system engineering. Area of proficiency includes analysis, design, implementation, and support of applications and web components, Imaging OCR Technology, utilizing Relational Database Management Systems and Microsoft Internet Technologies.

TECHNICAL SKILLS AND ENVIRONMENT

OPERATING SYSTEM

Windows NT 4.0/2000/XP/2003/2003

DATABASE APPLICATIONS / PLATFORMS

MS SQL Server 6.5, 7, 2000, 2005, 2008
MS Access 95, 97, 2000, 2002, 2003
ORACLE 5, 7, 8, 9i

PROGRAMING LANGUAGES

SQL, T-SQL, PL/SQL, Visual Basic, VBScript, Java Script, PowerShell,
VBA

DEVELOPMENT TOOLS

MS SQL Server, MS Access, Oracle, DB2, Visual Studio 6/Net/2005/2008, Visual Basic, TOAD, Oracle SQL Developer, Visio, Visual FoxPro

MIDDLEWARE / SOFTWARE

CRM, Optical Character Recognition Software; IBM: IFP - Intelligent Forms Processing, Enterprise Content Management, Filenet P8;EMC - InputAccel, FormWare, ClaimPack; Cardiff: TELEform 10.4, LiquidOffice, Documentum 5.25; OpenText: Workflow, Alchemy 8.3, Right Fax 9.3; ImageNow; Kofax - AscentCapture 6.0, ABBYY FineReader v7.0, Data Cap, IPRO imaging system; Omni PagePro, PDF Converter, AnyDoc, Top Image Systems, Avocent, IBM CISC, TSO, ImagePlus, IBM Personal Communications, MS Internet Information Services 5.0/6.0, Active Directory, EDI, ODBC, JCL, VNC, Adobe, Filemaker Pro, Photoshop CS2, VPN, SCOM,MS DOS batch scripting; McAfee, TOAD.

SOURCE CODE CONTROL

Visual Source Safe, Visual Studio Team Foundation Server 2005/2008, Star Team.

PROFESSIONAL EXPERIENCE

Confidential, Naperville, Illinois Sept,2004 - June, 2010

Application Administrator

  • Administrate Workflow and Filenet p8 Content management systems.
  • Management and support of the eForm and Documentum software interfaces and assistance with implementation of new electronic forms and content OCR capture initiatives.
  • Defining the Classification Module KB and Dictionary in Filenet p8.
  • Installs, configures, and maintains FileNet P8, Image Services, eProcess, Web Services, Content Services and Process Analyzer management software.
  • Researches, evaluates, and recommends new tools and technologies for FileNet p8.
  • Run Content Extractor extracts files that are attached to IBM FileNet P8 documents and generates XML output based on the document metadata.

Application Administrator continued:

  • Monitor and analyze FileNet P8.
  • FileNet p8 software and patch upgrades/deployments.
  • Provide user support for Scanning, User Capture Desktop, Indexing, Validation and Verification Modules.
  • Manage and support including Enterprise OCR Capturing Systems, servers, backups, security and user help systems.
  • Configure Print Modules of Image Services providing both inbound and outbound faxing capabilities of RightFax interfaces.
  • Develop conceptual designs, scope of work, and technical specification documents for
  • SDLC projects - corporate levels applications.
  • Perform repository configuration, implementation and tracking of system patches.
  • Responsible to evaluate issues, engage and assist technology staff, and communicate issues to help remediate and resolve production issues efficiently and effectively.
  • Serve as a technical liaison between the vendors\' support staffs and facilitate end-user technical support and troubleshooting.
  • Provide 365x24x7 coverage performing troubleshooting, trouble ticket updates, escalation, resolution and reporting of incidents for our production environments.
  • Installing, configuring, securing Production servers: Citrix, Windows.
  • Maintain applications installed on web servers by administrating IIS 6.0 and XML layer files.
  • Ensure all builds for all phases of development, QA testing and production are completed in a timely manner. Continued refinement and automation of build and release processes.
  • Assist with database administration, design and optimization techniques.
  • Responsible for software/hardware installation, integration, upgrading, and troubleshooting.
  • Support and maintain existing imaging\\archive and web application solutions, manage multiple priorities.
  • Perform software testing including defining criteria, creating test scripts and scenarios, debugging, and documenting results.
  • Completed relevant documentations such as software maintenance, users' manual, feature testing plan, etc.

Confidential, Chicago, Illinois 2002 - 2004

Senior Application Developer
  • Worked and optimized design and implementation of claims in the Health Care industry.
  • Responsible for the development, execution and maintenance of the image capturing and content management software.
  • Responsible for managing workflow center with batch processing.
  • Developed numerous claims forms, including HCFA 1500, UB-92 and Dental.
  • Provided administrative support: Job Control and Monitoring for TX, IL and NM.
  • Collaborated with team members for software/hardware installation, integration, upgrading, and troubleshooting.
  • Provided user support for Scanning, Indexing and Validation Modules.
  • Delivered technical expertise for the Batch and Imaging Processing.
  • Routing, tracking and approval processes for electronic eForms.
  • Performed troubleshooting for Development, Test, and Service.

Senior Application Developer continued:

  • Completed relevant documentations such as software maintenance, users' manual, feature testing plan, etc.
  • Completed users training.
  • Responsible for lab needs: backups, retrieving, building of source code, rearranging lab equipment, setting up and installing computers and/or other devices.
  • Managed multiple priorities in multi task environment.
  • Provided technical expertise for replacing existing system in the new systems.
  • Built new workstations, file servers and database servers systems.
  • Responsible for the security of the internal network and servers.
  • Responsible for intrusion detection, tracking external traffic, prevention of external attacks, installation and supervising firewalls.

Confidential, Elk Grove, Illinois 2000 - 2002
System Data Analyst

  • Responsible for development and implementation of client information system, utilizing client/server technology.
  • Developed OCR Claim Forms for Transportation Industry.
  • Developed, executed, and maintained image capturing and content management.
  • Responsible for managing a control center with batch processing.
  • Developed Quality Control Modes: Image QC/CA, Job QC, and Data Review.
  • Designed images processing templates.
  • Responsible for database administration, design, and optimization techniques.
  • Provided technical expertise for the batch processing.
  • Responsible for metadata repository design, creation and management for templates.
  • Designed variety of screens for on-line querying and data presentation.
  • Implemented object interfaces for system libraries using object oriented features of SQL Windows.
  • Developed of complex reports, queries and data access routines.
  • Developed client defined reports and system printing features.
  • Performed conceptual and logical Database design, data normalization and created data-flow diagrams and entity relationship diagrams.
  • Responsible for exporting information and documentation.
EDUCATION
  • B.S., Electrical Technology Engineering
  • Minor in Communication Information Systems
PROFESSIONAL TRAINING AND CERTIFICATES

Payroll Tax Accounting

Income Tax classes under CPA program

  • 2003 Certified Professional in DB2 / Development by HCSC
  • 2001 Certified Professional in TELEform / Development by Autonomy(Cardiff), Inc
  • 1999 International University of Civil Aviation, Kiev, Ukraine

AS inInformation Systems Management

BS in Accounting, Control and Analysis of Economic Activities

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