TECHNICAL EXPERTISE

  Global Infrastructure Architecture   Datacenter Operations   WAN Networks   Telecommunications/VOIP
  IT Acquisition Strategies  Global IT Security   Project Management   SAP platforms
 Outsourcing strategy   Disaster Recovery   Microsoft Active Directory/Exchange   Sarbanes Oxley compliance

PROFESSIONAL EXPERIENCE

Confidential,Breinigsville, PA 8/2009 – 1/2012
Director, IT Infrastructure & Operations

Responsibilities:

• Build, manage and mentor team consisting of managers, architectural engineers and operations personnel to fulfill all IT infrastructure demands for the company.
• Department consists of Servicedesk, Network and Security, Client Technologies and Datacenter operations.
• Define and set strategic roadmap for IT infrastructure.
• Develop new project justification/ROI and cost benefit analysis.
• Support CIO on initiatives.
• Work with business owners, build rapport and support company initiatives
• Manage budget for all aspects of the IT infrastructure department.
• Ensure projects, timelines and spending is on target.
• Managed company datacenters and external support and hosting contracts.
• Lead acquisition integrations.
• Manage vendor relationships.
• Built engaging relationships with application management to define new strategies and resolve issues.

Project highlights:

• Assessed and performed staff reorganization within first 4 months to realign department for a better fit to meet the company’s strategic business needs.
• Outsourced company’s AS400 hardware platforms and operations.
• Assessed and implemented improved Disaster recovery plan.
• Reviewed and selected vendor for outsourced system support of ERP systems platform.
• Led critical site WAN review and assessment, implemented improved high availability and backup.
• Negotiated and led contract renewal and rollout of new network technology to 300 locations.
• Technical Merger of two Email system platforms for the company.
• Reduced Telecomm costs by contract negotiations and consolidation.
• Implemented new E-mail policy and mailbox quotas aligned with company’s data retention requirements.
• Composed several new IT policies and implemented best practice approaches to IT security.
• Led effort to implement new programs which resulted in more efficient and risk free processes to reduce Sarbanes Oxley deficiencies:
• Improvement plan resulted in reduced SOX deficiencies significantly in a 1 year period.
• Implemented Change management workflow with formal approval and aligned with ITIL best practices.
• Designed and implemented account management and “terminated users” workflow and process
• Define and implement new account controls, i.e., password expirations on all user account setups.
• Set roadmap on datacenter server platforms, using universal SAN storage and Virtualization.
• Rolled out Microsoft OCS/LYNC platform.
• Directed efforts to integrate several large acquisitions into our company,
• Participated in acquisition pre-agreement due diligence review through IT Infrastructure migration.
• Implemented IT security program and user awareness.
• Setup pilot to review Microsoft Live 365 for Microsoft services, implementation planned for 2012.

Confidential,Malvern, PA 2000 - 2009
Senior Director, Global IT Infrastructure 2007 - 2009
Director, Global IT Infrastructure 2000 - 2007

Responsibilities:

• Direct department of worldwide assistant directors, managers, engineers and technical architects responsible for all aspects of IT Infrastructure on behalf of a global company.
• Development and implementation of global infrastructure policy, standards and best practice procedures.
• Responsible for the company’s Datacenters and strategies for hosting of business systems and services. This includes all IBM, Windows, Unix, and Linux servers and associated SAN and backup hardware systems.
• Develop and present new technology proposals and strategies to senior management along with justification analysis.
• International vendor contract negotiations for telecom, network, systems, outsourcing, etc.
• Review, evaluate and recommend technology improvements with specialized focus on increased end user productivity cost reduction and compliance.
• Responsible for Global IT security programs.
• Design, implement and support of global LAN/WAN network, Telecommunications, network security and disaster recovery programs.
• Responsible for offshore Global Helpdesk model.
• $15m expense, $10m capital budget responsibility annually.
• Responsible for worldwide desktop strategies, including PC hardware/software selection, standards and architecture.

Project highlights:

• Consolidation of several worldwide data networks into one:
• Achieved significant cost reduction and improved technical capabilities by migrating to MPLS.
• Minimal disruption of day-to-day production operations.
• Increased network and voice capabilities worldwide.
• Migrated to managed services model for worldwide network.
• Build and lead global team to architect and implement Microsoft products across the companies desktops:
• Microsoft global deployment and standardization of desktop software
• Standardized on Active Directory
• Standardized on Exchange Email system
• Standardized on Office products and Sharepoint.
• Proposed and received acceptance to initiate Microsoft Enterprise agreement across company.
• Implemented training programs for support
• Implementation of Microsoft SCCM for standard desktop software image and delivery process.
• Servicedesk:
• Migrated inhouse servicedesk to outsourced model.
• Insourced servicedesk to company location in Manila Philippines.
• Global Datacenter consolidation:
• Consolidated large datacenters running SAP and other major ERP platforms into one.
• Directed and managed construction and build-out of major datacenter in Malvern, PA.
• Utilized large SAN technology with wide area replication for high availability in support of our SAP ERP systems. Managed implementations on EMC, HP and IBM storage systems.
• Designed/implemented Disaster recovery plan providing high availability strategy.
• Standardized on IBM AIX P-Series systems and IBM storage and backup systems.
• Developed and implemented Vishay’s Global IT Disaster recovery plan.
• Developed business requirements and proposed alternatives for senior management review and strategy selection.
• Implemented DRP strategy and performed testing to validate results.
• Designed, built and deployed improved remote access solutions for Vishay.
• Realized improved capability, availability and performance in deploying worldwide VPN solution.
• Realized significant cost reduction over previous technology.
• Migrated small offices to IP-VPN solution to reduce costs and improve capabilities.
• Implemented global WAN optimization technology - RIVERBED
• Designed, built and deployed a new Web infrastructure for our for our Marketing and communications group.
• Improved communications, reliability and performance.
• Implement Global IT Security program:
• Review and implement policies, standards and processes. Risk assessment and alignment of priorities.
• Build global team.
• Develop and implement new IT security technology worldwide to protect Vishay’s systems and information assets.
• Technologies deployed include standard Firewalls and configurations, Intrusion prevention systems, Email security appliances, Internet proxies and content filtering, Encryption, RSA token implementation, vulnerability assessment/reporting systems
• Desktop RFP:
• Reviewed competition and made analysis and selection of new global standard.
• Team development:
• Building of worldwide technical teams to address and review technology strategies, staff mentoring.
• Cross training program of technical staff to insure critical mass of technical experts.
• Global training seminars – Improve communications and skills of worldwide technical staff.

Confidential,Malvern, PA 1994 - 2000
Associate Director, Systems/Network Infrastructure 1997 - 2000
Senior Manager, Systems/Network Infrastructure 1994 - 1997

Responsibilities and Project Highlights:

• Direct and develop a team of Systems, Network, Desktop, Servicedesk, Operations and Database professionals.
• Member of several Johnson & Johnson North American integration team.
• Responsible for annual budget.
• Responsible for all infrastructure design and development.
• Design of Data Warehouse and E-commerce initiatives. BRIO, MSMarket.
• Responsible for 24x7 Datacenter.
• Lead upgrade of E-mail messaging from Groupwise to Exchange server 5.5 and Outlook 98 for 1500 clients.
• Lead outsourcing of Exchange Messaging system platform and administration.
• Launched a worldwide migration from legacy systems/networks to leading edge technologies. Design and implementation of worldwide networking strategy, migration from legacy to TCP/IP based LAN and WAN.
• Responsible for WAN network which consists of Frame relay to several sites including Europe and Japan.
• Designed and deployed strategic implementation all system/ network infrastructure of new $100 million manufacturing plant. LIMS, EDMS, and SCADA control systems.
• Familiarity with GMP compliance process and procedures.
• Designed and implemented SAP R/3 systems and networks for three tier HP-UX systems and EMC storage.
• Development of system management projects including HP Openview.
• Created successful solutions for remote access of 400 remote sales force personnel, including deployment of Seibel’s SFA solutions.
• Successful acquisition of a pharmaceutical product from Roche. Included design of AE systems and SFA systems and dialup capabilities for remote sales staff.
• Team member on clinical reinvention team focused on improving the trial process and data collection methods for clinical drug studies.
• Responsible for Internet and Intranet hardware and software.
• Oversee support of clinical systems, which use CLINTRIAL, ORACLE and SAS, during critical clinical efforts.
• Developed Windows NT multi-domain infrastructure.
• Responsible for PBX and Voicemail architecture.

Senior Systems Manager - (1992 – 1994) - Confidential,Philadelphia, PA

• Managed staff of system/network and service desk analysts.
• Design and support of several OpenVMS and Digital UNIX clusters.
• Design and build FRAME RELAY NETWORK.

Technical Support Manager - (1989 – 1992) - Confidential,Malvern, PA
· Supervision of technical systems staff which supported client bank software in a global capacity.
· Received several employee awards for outstanding project work at large client sites.

EDUCATION:

Bachelor of Science, Management Information Systems