EDUCATION

Bachelor of Public Policy

SUMMARY OF KEY QUALIFICATIONS

• Creating reports, graphs, spreadsheets, and charts using Microsoft Excel, Microsoft Access, SPSS, and Crystal Reports
• Knowledge of using the SQL Server 2012 SSIS, SSRS, and SSAS features
• Familiar with Oracle RDMS and using SQL Developer and SQL Plus with in the database
• Using SQL statements to manipulate data and create customize queries to meet the technical data needs of staff
• Data entry, collection, maintenance, management, and evaluation using statistical software that includes: Microsoft Excel, Microsoft
• Access, and SPSS
• Effective in presenting presentations to small groups using presentation material such as Microsoft PowerPoint
• Used principles of data mining to such as Anomaly detection, clustering, classification, regression, and summarization in analyzing data
• Proficient in Microsoft SharePoint, Microsoft PowerPoint, Microsoft Word, Microsoft VBA, and Microsoft Outlook

WORK EXPERIENCE

Confidential, Atlanta June2011-Present
Data Analyst
Assist the evaluation team with data collection, maintenance, and reporting which includes: input, editing, research, and manipulating assigned data sets using SQL statements.

• Used SQL statements to customize queries and perform ad-hoc reporting of data to meet the technical specification requested
• by management
• Created a quality assurance verification program in Microsoft Excel and Microsoft Access ensure the integrity of data
• Independently analyzed data to make recommendation based on the data on improvement of business processes
• Used data mining to extract data, define variables within a data set, clean data, and summarize the data
• Provide support for migrations, conversions, maintenance and testing of data
• Prepare monthly and quarterly data reports that are extracted and exported externally to the CDC database, and to internal
• stakeholders
  

Confidential, January 2011-July 2012
Enrollment Service Assistant
Serve as a resource and liaison with internal and external customers on mail processing, student records, and imaging issues for several departments including: the Office of Admission, Financial Aid, Registrar, and various other administrative departments.

• Code and enter data into the Banner Database, and process approximately 400 documents daily into the University database
• Responsible for processing and monitoring the accuracy of the data entered and documents scanned into the Banner database
• Manage the daily operations and workflow of mail and student records processing, while maintaining knowledge of each
• department workflow and procedures
• Manage the admission files of new applicants
• Reduced the number of backend cases by 30% within 3 months

Confidential, January 2009-December 2010
Medicaid Eligibility Specialist 
Interview clients using federal and state policies and regulations to determine a client’s eligibility and class of assistance for Medicaid.

• Use information from reports, and various sources to code and enter data into federal and state databases which include:
• SHINES, SUCCESS, GHP, Stars, and Clearinghouse
• Maintain effective communication with social workers, accountants, medical providers, and various state agencies, which results
• in a reduction of Medicaid eligibility issues and payment problems
• Maintain a caseload of 500-600 clients and keep in close contact with social services to alert them of funding changes in regards
• to the client’s Medicaid class of assistance and eligibility
• Use Microsoft Excel and Access to create reports and spreadsheets that are disseminated to county social workers in regards to
• funding, penetration rates, and occurring trends
• Eliminated over 150 backlog cases for Rabun, Stephens, Barrow, Oglethorpe, Elbert, and Union counties