Data Analyst Resume
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Kennesaw, GA
Professional experiences
Confidential, Aug 09 to Mar 10 Atlanta, GA
Medical Front Office Assistant
- Greeted patients and visitors, directing all people to the appropriate locations and services in a courteous, polite and helpful manner.
- Provided excellent customer services while interfacing directly with diverse patients, responding to various inquiries and concerns.
- Scheduled appointments for patients according to established procedures.
- Collected and posted fees according to protocol; prepared and balanced daily financial registers and submitted all forms and fees to the billing department.
- Assisted patients in correctly completing appropriate forms necessary for appointments.
- Documented all information according to office protocol.
Confidential, Aug 05 to Nov 08 Greenwood Village, CO
Reporting Analyst
- Ensured the stability and reliability of data access and data quality across the organization thru ongoing database support and maintenance.
- Analyzed user sales, production and employee reports, forms and data extractions submitted by Management.
- Developed and deployed end-user reports for data extraction and manipulation in accordance with business processes.
- Created end-user report templates, and made modification to specific management needs.
- Converted and recreated over 300 US existing reports in Crystal Reports.
- Maintained maintenance on end-user portal for Business Object, including setting up all user access on Business Objects.
- Developed long-term goals for production databases in conjunction with upper management and department managers.
- Oversaw a $6 Million reporting platform project consisting of converting international reports into Crystal Reports forms.
Confidential, Jan 04 to Dec 05 Louisville, CO
Data Analyst
- Gathered, consolidated, analyzed and distributed historical data to interpret trends and production output through statistical analysis.
- Compared data with source documents, re-entered data in verification format to detect errors, compiled, sort and verified the accuracy of data.
- Performed data/database management, administration, processing, and analysis through Microsoft Office Products.
- Provided innovated data reporting solution to Management.
- Completed ongoing training of changes and procedures.
Education
Associate of Science Business Administration/Management
Skills
- Proficient in Microsoft Word, Power Point, Outlook, Advance Excel
- (Macros), and Internet.
- Experienced in Reporting software applications (Crystal Reports, Hyperion Brio)
- Experiences with Business Objects (Universe, Web Intelligence)
- Experience in data analysis with emphasis on reports, data warehouse, ETL processes and tools.
- Knowledgeable in Greenway Prime Suite as well as Electronic Medical Records
- CPR certified.
