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Administrative Assistant Resume

Crofton, MD


  • Microsoft Office
  • Superior record keeping skills
  • Windows XP/Vista
  • Microsoft Excel
  • Organized and multitasked
  • Data Entry
  • Dental Software (Dentrix, Soft Dent)
  • Strong attentiveness to detailing and accuracy
  • Typing 45 wpm


Confidential, Crofton, MD

Administrative Assistant


  • Suggest and coordinate new office policies and protocols for various procedures provided to patients
  • Enter data to generate reports for but not limited to; Accounts Receivable Aging Report, Insurance Aging Report, Practice Analyst Report, weekly and monthly production reports
  • Liaise with consulting firm on dentist and hygienists work hours and production goals
  • Enter insurance and employer information into patient database, as well as any correspondence
  • Reconcile, prepare, and submit bank deposits electronically
  • Create and present proposals for Orthodontic treatment
  • Correspond with doctors of specialties in order to coordinate scheduling treatment for patients
  • Advise management on strategies and programs that emphasize production and goals for the staff
  • Resolve insurance conflicts for patient
  • Answer phones and schedule patient treatment
  • Retrieve and respond to collection, insurance, and general office voice mail on a daily basis
  • Reconcile patient accounts and correcting any discrepancies
  • Manage and report all delinquent patient accounts to third party agency
  • Contact and implement payment agreements with patients
  • Data entry with Dentrix Dental Software and Softdent Dental Software

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