Polished and hard-working professional with analytical and problems solving experience in accounts receivable and customer service. Proactive initiative-taker accomplished in overcoming challenges and taking on new roles to ensure timely, on-target project completion. Powerful communicator with the wisdom to foster open relationships while maintaining confidentiality.
Confidential, 9494 Deereco Road, Timonium, MD 21093 8/2012-Present
Receptionist / Administrative Assistant
Responsible for greeting visitors and answering, directing and announcing all phone calls. Receive mail sort, record invoices against purchase orders, code, and research differences, prepare checks for deposit electronically in Merchant Capture (Bay Bank) print report, and record payments in journal. Check and respond to emails several times per day that are received from 3 Project Managers, Owner, Corporate Secretary, Clients, and Subcontractors. When drawings are received, they are scanned into KIP machine, printed, copy to PDF file, and send to Subcontractors. Receive monthly invoices for ongoing projects, and periodically thru the month for completed, and / or small projects, which all have to be copied, mailed / emailed, recorded in journal and filed. Also responsible for all typing and sending of all correspondence for 3 Project Managers, Owner, and Corporate Secretary, which includes typing of all change request for current projects, after signed mail / email, copy, and file. Type on typewriter a transmittal forms for all samples submitted by Subcontractors for Clients and Architect's approval, copy, record on log, and file. Then track to make sure a response is received in a timely matter, when response is received copy, mail / email to Subcontractors, and log. Also type, send, and record on log Request for Information (RFI) from Subcontractors and Superintendents and track that response is received and sent back, log, and file. Then there are proposal for bidding new projects which first step is to type and send an Invitation to Bid and drawings to all invited Subcontractors, as quotes are received, log and forward to Project Managers. When all quotes are received the proposal is typed, signed, logged and filed. There are also various types of proposals, letters, and back charges to be typed, signed, and mail / emailed. Then when large projects are completed an Owner's Manual (O & M) is compiled and mailed to client.
Confidential, Baltimore, MD 21209 410-825-1000 4/2000-4/2011
Accounts Receivable - JOB ELIMINATED
Involved in all phases of Accounts Receivable for five Radio stations which included posting cash receipts for the lockbox, cash account and credit cards payments, posting journal entries to move payment between stations and sales adjustments. Preparing memo bills for advanced payment request and special events. Track all advance payments and apply to correct contracts. Responsible for resolving all payment differences with the sales and credit departments. Worked with Accounts Payable to issue refund checks. Handled collection of delinquent accounts. Prepared monthly reports of all five stations for financial statements and monthly reconciliation of three cash accounts and the reconciliation of Accounts Receivable accounts for five stations. Computer Systems - Marketron, Delta Flex, IBS, Oracle, Auto Scribe, E-Merchant View and Cyber Source (credit card accounts), Lois, Receivable Edge and JP Morgan (Bank Image Systems)
2009 - New IBS computer system installed, responsible for coding checks and credit card payments then emailed corrections to Corporate for posting. Emailed copies of cash payment deposit slips and receipts to Corporate for posting. Run reports to verify postings. Reconciled customer paid short and overpaid checks with Sales Department
Confidential, Timonium, MD 21093 5/1998-4/2000
Execution Service - OTC Comparison Clerk
Separated morning reports by correspondents and faxed break sheets. Reviewed the breaks on the sell side to determine what was needed to complete stock transfer and wire the correspondents. Received answers by wire or phone and approved change forms to correct problems. Followed up on second day breaks by rewiring the breaks to the correspondents (All breaks must be resolved in three days). If a trade does not compare on trade date, I access the Act system to complete the trade. Verified prices and shares were good to close. Assist correspondents with all trade problems.
Confidential, Towson, MD 21286 (Assigned to Fila - Sparks, MD 21152) 12/1997-5/1998
Payroll Clerk Assistant
Responsible for receiving time sheets from all departments and preparing them for the payroll process. Input time sheets into the computer, alphabetizing them and filed. Created files for new hires, removed previous employee files and refiled in terminated files. Prepared W-2 forms. Worked on special projects as requested.
Confidential, Timonium, MD 21093 6/1997-10/1997
Responsible for the calculations and mailings of tenant invoices for real estate taxes, insurance and common area maintenance for over 25 shopping centers. Calculated move out invoices and set up new tenants. Ensured all invoices are posted to tenants accounts. Handled all customer questions and complaints about their invoices. Computer Systems - MRI, Lotus, Windows 95, Excel.
Confidential, Towson, MD 21286 9/1993-6/1997
Prepared Medicaid billing for the State of Maryland. Researched all discrepancies on six nursing home aging. Prepared a monthly-unpaid claims report to coordinate with the Nursing Home and the State of Maryland to resolve all open claims. Prepared journal entries when needed and posted cash receipts. Reconciled monthly reports to balance accounts of six Nursing Homes. Computer Systems - AS400, LAN, Windows 95, Excel.
Confidential, Norcross, GA 6/1990-5/1993
Involved in all phases of Accounts Receivable, which included sales tax reports, posting cash receipts, inventory adjustments and journal entries to processing of invoices. Worked with the Sales Department to resolve all customer issues. Collection of delinquent accounts. Engaged in all phases of Accounts Payable from entering purchase orders to payment of vendors and handling all problems. Prepared monthly reports for financial statements and monthly reconciliation of accounts.
Confidential, Norcross, GA 2/1989-3/1990
Responsible for posting cash receipts, tracking payments shortages and updating inventory through debt and credit memos. Coordinated the input of billing and handled all related problems. Created and maintained daily and monthly shipping reports on Lotus. Prepared monthly reports for financial statements and reconciliation of accounts.
Worked on special projects assigned by supervisor.
Confidential, Baltimore, MD 9/1985-11/1988
Engaged in all phases of Account Receivable from comparing usage for consistency to processing invoices. Worked with Customer Service to resolve all customer issues. Prepared debt and credit memos, service invoices, posted cash receipts, posted journal entries and collection of delinquent accounts. Prepared monthly reports for financial statements and reconciliation of accounts.