Engineer Designer Resume Mississippi - Hire IT People

Objective:To obtain a position within a growing company that will allow me to utilize my ability to multitask and exhibit my job skills.

Experience:

Confidential, Jackson,Mississippi, November 2007-Present
CAD Drafter/Engineer Designer

Placed and removed poles, terminals, cables, RT sites, using the EWO software
Successfully sourced cables through different counts in order to loop back to the central office and kept records of the jobs in the Traks software
Promoted from GIS/CAD Designer to Engineer Designer where jobs where created in BST CAD software using field notes
Completed the Engineering Work Order System (EWO) software training course
Engineered jobs from field notes and PMTool for U-Verse by AT&T
Designed drawings for posters to post and fields to construct work

Confidential, Jackson,Mississippi, August 2005-November 2007
Small Business Sales Associate

Provided customers with billing questions, repair, and sales questions
Worked with sales software to upgrade and offer new products to customers
Managed billing and credit information in billing system
Responsible for relocating customers telecommunication services to new locations
Successfully set up new service for business customers
Faxed and mailed customers contracts and information pertaining to their account
Set up appointments to have new service installed and moved to new locations

Confidential, Ridgeland, Mississippi, January 2003-August 2005
Local Number Portability Representative

Assisted customers with porting wireless and landline numbers
Point of contact for other carriers to verify information on port requests porting in and out of Cingular Wireless
Touched bases with other carriers and customers to verify information on port requests when the information did not match on the requests

Confidential,Ridgeland, Mississippi, August 2001-January 2003
Customer Service Representative

Answered inbound calls from customers and assisted with billing questions and complaints they may have
Successfully set up new service and moved existing service to new locations
Assisted customers with adjustments on their accounts when there where billing discrepancies

Confidential,Jackson, Mississippi, July 1997-August 2001
Data Entry/Office Assistant

Worked with Blue Cross and Blue Shield inputting medical claims from doctor’s offices
Answered inbound calls from doctors and patients
Arranged medical files when records where missing information
Kept organized record of medical records

Summary of Qualifications

Enthusiastic, motivated, enjoys developing and maintaining excellent customer relations and communication skills
Superior interpersonal skills with the ability to work with all levels of personnel
Self-starter with superb problem solving and people skills
Computer skills include : MS Word, 10 –key by touch, typing 35-40 WPM, Internet, Bocris Billing System, ROS, and Siebel, Word Perfect, Data Entry, Opeds, EWO, Imagination, Rcweb, Traks, Microsoft Outlook, and Fax/Printer/Scanner
Have certification for Certified Nursing Assistant

Education : Bachelors of Science in Nursing