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Branch Manager Resume

Arlington, TX

TECHNICAL SKILLS

  • Microsoft Word
  • Excel
  • Access
  • Publisher
  • PowerPoint and Outlook
  • Adobe InDesign and Photo Shop
  • Quick Books eProcessing Paychex and Constant Contact.
  • Professional etiquette
  • Detail - oriented rganized leadership skills teachable and success-driven. 65 WPM.

PROFESSIONAL EXPERIENCE

Confidential, Arlington, TX

Branch Manager

Responsibilities:

  • Marketing Team Leader, Office Team Leader and Customer Care Coordinator Oversee and manage a team of 5 customer care coordinators, and a team of 12 home inspectors.
  • Correspond with owners regarding suggestions and concerns about policies and procedures, as well as performance of staff members.
  • Calculate and process payroll. Handle client complaints and resolutions.
  • Schedule and conduct interviews, as well as complete the hiring process.
  • Answer in - bound calls to schedule inspection appointments, determine pricing, process credit card transactions and refunds, and make out-bound calls necessary to complete the inspection appointment booking process.
  • Assist team of Customer Care Coordinators when needed as well as inform them of new policies and procedures.
  • Manage schedules of team of inspectors and keep them informed about new policies and procedures.
  • Maintain office cleanliness and run errands pertaining office needs.

Confidential, Joshua, TX

Sales Assistant

Responsibilities:

  • Book sales appointments for Sales Manager and file sales paperwork.
  • Order parts and manage team of installers.
  • Answer calls and keep customers informed on appointment and installations.
  • Run errands for Sales Manager.

Confidential, Burleson, TX

Office Assistant

Responsibilities:

  • Assist Realtors and Team Leaders part time.
  • Organize files and inputting fees into database.
  • Figure tax and commission fees.
  • Record property management into MLS and DOW files.
  • Record deposits and gather missing information.

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