Relevant Skills

• Knowledge of using SQL plus to access and to manipulate within Oracle 11g database such as creating database objects, reporting techniques, manipulating large data sets in different time zones, and data warehousing.
• Knowledge and hand on experience in configuration , installing, and administrating Grid computing for oracle 11g with ASM, RAC, OEM and Oracle Express on Window 7, VMware and Linux EOL v5 systems.
• Confident in using RMAN, and Oracle's Flashback technology to create and manage backup sets and image copies to recover database; Detecting block corruptions and take appropriate measures to correct them; Using various Database advisors and views to monitor and improve database performance; Controlling database resource usage with the Resource Manager; Simplifying management tasks by using the Scheduler; Improving the security of the listener; Reviewing database log files for diagnostic.
• Knowledge of different developer tools to access oracle 11g database such as Toads, Oracle Express, and Oracle Enterprise Management.
• Two years of experience in setting and configuring test beds. Testing Optical networking products including White Box, Black Box, UAT, Automated, Manual, Functional, Performance and Regression.
• Experienced and successfully duplicating, troubleshooting, and supporting field engineers in installing, configuring, upgrading system.
• Advanced level in DB2 in creating form, reporting, pivoting, and creating macro using Microsoft Access, Microsoft Excel.
• Knowledge of using statistic software SPSS, PASW, Minitab to analyze data gathered.
• Experience with Microsoft Visio, Visual SourceSafe, ClearCase, UNIX, Linux, Visual Basic, Visual C++, HTML, DHTML, UNIX Shell.
• Fluent in English and Vietnamese.

Professional Experience
Wage and Hour Investigator
Confidential, July 2010 - July 2011|Texarkana, TX

• Review available file material pertinent to cases and perform necessary research in order to become familiar with all aspects of investigative files.
• Conduct complete as well as designated phases of complex investigations to develop information and evidence through interviews, observations and examinations of payroll records.
• Gather and analyze facts obtained and determine status of compliance, including the nature and extent of any violations that may be found.
• Obtain compliance and negotiate payments of back wages within prescribed monetary limitations of businesses.
• Prepare case investigation files, including supporting forms and narrative reports, for submission to the supervisor or a higher level compliance specialist.
• Use different computer applications to gather, organize, analyze and produce information in the appropriate format including spreadsheets, graphs, documents, memoranda and other documents for the purpose of communicating information in both a formal and informal setting.

Graduate Assistant in Mathematics and Computer Science Department
Confidential,January 2010- December 2010| Denton, TX

• Researched and created teaching materials, assignments and exams.
• Prepared student's correspondence and reports for grading and examinations.
• Assisted with students' questions, posted courses' materials, graded and posted students' grades for Blackboard-based courses
• Assisted in the following courses: Microcomputer Applications, Quantitative Literary, and Problem solving in Elem Grade.

Apparel Manufacturing Consultant
Confidential, 2002-2009| Dallas, TX

• Implemented Quality Control metrics using production material, developmental processes and manufacturing standards.
• Analyzed data from production output and sales volume to increase efficiency of manufacturing processes and marketing strategies.
• Insured compliance of materials and processes with the highest standards of consumer safety and expectation in order to increase operational effectiveness.
• Provided business and trend analysis as well as comprehensive industry insight into children's apparel, women's apparel and home decoration products.
• Performed internal audits of production methods and budget allocation.
• Planned production schedule and handled logistical details of all orders and shipments.

Software Development Engineer/System Verification Test
Confidential, January 2000 - July 2001

• Defined test objectives and wrote test cases for optical networking products system test.
• Participated in planning, scheduling, and executing testing activities (manual and automated) based on engineering or product requirement documents.
• Set and Configured the system test beds according to test plan to test any defects on software and hardware.
• Identified software and hardware failures during the testing process, and communicated them with developer and management team.
• Reviewed and re-tested code corrections. Revalidated the issues as they are corrected by the development project team then closed fixed defects.
• Created an online library with ability of storing, retrieving, and updating engineering schematics.

Education
Master of Business Administration
Bachelor of Science in Computer Science