SQA Engineer

QUALIFICATIONS OVERVIEW:

• Experienced in testing web based software applications in Agile environment
• Good understanding of software development and software testing life cycles
• Formal training in manual black box testing, test automation and information technology
• Academic knowledge of software testing tools and techniques
• Experience writing test documentation such as test suites, test cases, test matrices, check lists
• Experience of using test automation tools
• Enjoy learning new tools and technologies
• Excellent analytical, communication and problem-solving skills
• Fantastic at discovering software defects and reproducing them
• Familiar with Section 508 Compliance
• US Citizen

TECHNICAL SKILLS:

Platforms: Windows 7/Vista/XP, Mac OS 6
Mobile Platforms: Windows Mobile, iPhone OS, Android OS
Programming: HTML, XML, JavaScript, SQL, Flash
Test Automation: Selenium, QTP, LoadRunner
Networking: TCP/IP, FTP, HTTP(S), Internet, Intranet
Virtualization: VMWare Server
Bug Tracking: Elementool, JIRA
Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari

EDUCATION & TRAINING:

• Certificate in Software QA
• Fundamentals of Computer Technology
• Test Automation with Selenium
• Test Automation with QTP and LoadRunner
• Mobile Application Testing
• Testing of Web Application
• SQA Programming with UNIX

Project Management
BS in Civil Engineering

WORK EXPERIENCE:

2011 - Present Software QA Consultant @ Confidential, Belmont, CA

• Testing multiple web based Aplia (Cengage Learning) products (eBooks for colleges and universities).
• Responsible for detailed browser (Internet Explorer, Firefox and Chrome) and platform compatibility testing of the applications in Virtual Desktop environment.
• Creating and managing tasks and reporting bugs using JIRA bug-tracking system.
• Performing functional, regression, accessibility, and smoke testing of the applications.
• Attending meetings with developers, managers, leads and other QA department members to discuss test plans, requirements, features, functionalities and schedules of company products under the test.
• Providing progressive test status report to the Sr. QA Manager and team Lead.
• Utilizing Tail for Win32formonitoring response from company servers and locating exceptions in applications.

2011 Software QA Consultant @ Confidential, San Francisco, CA

• Tested web application (development and live stages).
• Performed usability and functional testing of:
• user account creation for collection of gift money,
• invitation of friends to events (including Facebook® friends),
• planning of travel including air and hotel reservation (via Expidia® and TravelNow.com®),
• fund collection for charities or for personal travel from groups of users and/or friends,
• gifting of money to others via private money account or PayPal® account,
• posting on personal page or friends' pages on myTab® and Facebook®.
• Performed regression, acceptance and GUI testing.
• Provided browser and operating system compatibility testing.
• Reported software defects using Elementool® bug-tracking system.
• Tracked problem reports and monitored their status until fitting resolution.
• Participated in daily defect review meetings with remote development team.

2009 - 2010 SQA Tester @ Confidential, Mountain View, CA

• Tested multiple web sites designed for insurance brokerage offering Life, Personal (auto, home, umbrella), and Commercial Lines (General Liability, Workers Compensation) of insurance.
• Responsible for testing both customer and insurance broker (producer) interfaces.
• Studied the business requirements and assisted the team in clarifying contradictory requirements.
• Emphasized testing of the WEB-based quotation forms for 14 lines of insurance. Tested all the forms for functionality, performance, usability, boundary conditions, valid/invalid input, data retention, etc.
• Created, maintained, and executed test cases for the project utilizing specifications, requirements, and other available documentation.
• Validated data entered into the backend database from on-line forms.
• Cross-browser (IE, FF, Chrome, Safari) and cross-platform (Window XP, MAC) testing.
• Utilized knowledge of HTML and JavaScript to identify bugs at the source code level.
• Reported software bugs into Mantis. Followed up with reported problems until resolution.
• Worked closely with offshore development team and California-based QA team.
• Executed structured and ad hoc tests against new weekly releases.

REFERENCES AVAILABLE UPON REQUEST