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Telecommunications Manager Resume

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Winston Salem, NC

SUMMARY

Telecommunication Manager with ten years experience in voice and data communications. Experience in a consistently fast paced, high visibility area with a sincere focus on exceptional relationship care. Extensive experience locating better, less expensive options to help make the company a formidable contender in their field. Worked with leasing vendors for IT equipment and maintenance saving over $200,000 in recurring charges yearly.

EXPERIENCE

Confidential, Greensboro, NC
Telecommunications Manager

  • Supported five company locations in three states on four PBXs.
  • Programmed and maintained a central voice mail system to support all company users at all locations.
  • Programmed and maintained I/P phones at a remote warehouse and setup to connect to PBXs at other locations over existing data T-1s.
  • Set up four digit dialing between all company locations over existing data T-1s to reduce overall long distance costs.
  • Worked with leasing vendors for IT equipment and maintenance saving over $200,000 in recurring charges yearly.

Confidential, Metairie, LA
VSE System Programmer

  • Responsible for maintenance and modification to the Operation System Software.
  • Worked with the SNA gateways and set up TCP/IP File transfers between the Mainframe, UNIX and AS/400 machines.
  • Worked on an IBM ES9000 with a VSE/ESA 2.3 operating system. We used CICS, ICCF, TCP/IP, REXX, VTAM, NCP, VM and several CA products.

Confidential, Durham, NC
MVS System Programmer

  • Working with other System Programmers to bring the software to YR2K compliance.
  • Oversaw YR2K software compliance.
  • Set up VPS printers and handed day-to-day problems.

Confidential, Greensboro, NC
VSE System Programmer/Project Manager

  • Worked with other system programmer to meet YR2K complacence for mainframe software.
  • Researched and replaced dated products realizing a substantial cost savings for superior products and software.
  • Maintenance and modification to Operation System Software. Completed YR2K remediation of the ES9000 operating system and third party software.
  • Rebuilt four separate operating systems including upgrading third party products.
  • Identified a central telephone system saving $50,000 plus in upfront costs and recurring charges of $1,000 a month.
  • Replaced the data entry system with 'YR2K' compliant software saving $18,000 annually.

Confidential, Fieldale, VA
Operation Manager / Project Manager

  • Responsible for all VSE operations for the company. This included working with management at locations in Eden NC, Fieldale VA, Scottsboro AL and Columbus GA.
  • Changed COBOL programs, used in daily production, to read and write disk instead of tape reducing the amount of time necessary for processing data. Converted Data Entry from diskette to an on-line Keyfast DataEntry System. Built a tape management system and reduced the amount of time for tape handling by four hours a day. Rearranged the workload and reduced overtime by seventy percent in Data Entry and Data Control and reduced the number of people needed by three.
  • As a Project Manager, a team member along with Tech Services, Applications, Telecommunications and Management consolidated four VSE shops from four states into the Kannapolis NC Data Center. This included setting new work schedules, setting up new terminals, PCs and printers, training operators, setting up a tape management system, restructuring the JCL to be loaded to the 4D scheduling system, analyzing and improving data processing methods in order to expedite the throughput.

EDUCATION

Bachelors Degree in Computer Science
Bell South Certified in Telecommunications
VSE SP Installation and Use - IBM
Various NEC Telecommunication Certifications

References available on request.

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