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It Specialist Resume

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Brooklyn, NY

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OBJECTIVE

An intermediate position in networking or desktop support, with the ability to learn and grow, working as an administrator or an engineer, whereby I can utilize my skills and expertise at maintaining and monitoring computer network connectivity, servicing and repairing computers.

EDUCATION

Masters of Science - Information Systems

Bachelor's of Science - Electronic Engineering

EXPERIENCE
Maintenance & Troubleshooting Technician March 2008 - October 2010
Confidential, Brooklyn, NY

  • Maintained and provided troubleshooting of: Toshiba & Ricoh Copy machines Color & Black-White
  • Diagnosed and repaired Multifunctional Equipment; fax, scanner, printer & copier; Lanier & Panasonic
  • Provided & installed new firmware; boot up/memory/flash for Toshiba & Ricoh Machines.

IT Specialist March 2005  May 2007
Confidential,Albania

  • Configured and maintained ATM NCR Terminals and POS Terminals.
  • Tested, the new versions of POS Software to be compliant with VISA & MasterCard standards.
  • Configured and installed IBM PCs, HP Printers.
  • Provided technical support to Bank Staff related for Windows non-financial applications.
  • Run partial or full inspections checks in staff workstation to make sure that software install has appropriate license and is installed by IT staff as per Bank' policies.
  • Coordinate all PC's, printers repairing activities with third party hardware support centers.
  • Run periodic backup routines as provided on the IT backup document.
  • Acquired a good understanding of concepts such as TCP/IP, DNS, DHCP: WIN 2000 Server/XP/2000 : Office 2000/XP : Antivirus Mcafee: Ghost: Image File

Maintenance & Installation Technician November 2004  March 2005
Confidential, Tirana, Albania

  • Responsible for the system security of Guardall for Mobile Phone "Vodafone & Amc"
  • Builds new electronic equipment from schematic designs; selects and lays out components; debugs and tests circuits.
  • Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions
  • Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.

Maintenance & Troubleshooting Specialist May 2002  November 2004
Confidential, Tirana, Albania

  • Maintained and configured; Compaq Pc's & Workstations,
  • Configured and maintained ; TCP/IP: WIN 2000/XP : Office 2000/XP , Ghost Image File , Antivirus Mcafee,Norton, Worked with Norton Utilities
  • Acquired a good knowledge of Outlook 2000
  • Maintained and provided troubleshooting for Xerox & Sharp Copy machines
  • Provided service maintenance for HP & Brother Fax & Printer machines, Scanners & UPS's Mustec & Target

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