Agent Services Specialist Resume Littleton, CO - Hire IT People

SUMMARY OF SKILLS

Initial skills involve development and support of systems/networks infrastructures. Previous experience insurances excellent customer support, problem solving, troubleshooting and time management. Hands on experience with Cisco hardware configuration, Microsoft Server 2008 and many software programs.

SKILLS:

Call Center
Troubleshooting
Customer Service
Technician Support
Computer Program
Web Ordering Processing
Phone Etiquette
MS Office Suite
Hardware Repair and Installation
Software Installations and Upgrades
Windows XP/Vista/7
TCP/IP & LAN/ WAN Protocols
Microsoft Exchange Server 2008
Bilingual English/Hindi, Guajarati
Active Directory

Education

Computer Network Systems program
High School Diploma

RELEVANT EXPERIENCE

Confidential Customer Support/Agent Services Specialist Littleton, CO Contract

Performed daily outbound calls to customers completed at the beginning of telephony services. Document all completed work on a file or Web-based reporting tool database for tracking purposes. Performed 80-100 outbound calls in regards to Local Number Portability (LNP) and / or Third Party Verification (TPV).

Confidential Cashier/Sales Aurora, Co 08/10-06/11

#1 ranked sales person in a nationwide company with 30+ sales people on Membership, Credit Customer\'s satisfaction .Sale Floor, Customer Service, Stocking, Cashier, Sales

Confidential Sales/Electronics/Assistant Manager Fort Smith, AR 04/06-01/07

Coordinated schedules and organized; meetings, events, and training times for 10 people. Initiated customer call back program, increasing sales by 40% in first 6 months of employment. Consistently made 10 sales per week from an inbound call center. Sold and troubleshot Smart Phones, Printers, Scanners, Electronic Devices.

We provide IT Staff Augmentation Services!

Agent Services Specialist Resume

Littleton, CO

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship