Summary of Qualifications

• Strong contract experience in delivering multiple high profile projects as a Program Manager for Microsoft
• Coordinated multiple software consulting projects for JP Morgan Chase and Vodafone UK for four years
• Strong experience in delivering UX/UI projects for large and small scale clients
• Strong experience in leading multiple project teams for nearly four years
• Strong experience in defining functional specifications, project plans, risk analysis documents, UAT testing schedules and offshore co-ordination processes
• Strong technical exposure in a number of domains ranging from database management to web based product development
• Exposure and proficiency in multiple software development life cycles (SDLC's) including the Agile, Waterfall and Iterative development methods

Technical skills

• Web Programming : HTML, XHTML, JavaScript,CSS,XML, PHP, ASP.NET, AJAX, JQuery
• Applications : Photoshop CS5, Fireworks, Illustrator, SPSS, Morae,Axure, Balsamiq, Visio, iRise, SharePoint 2010,MS Project
• Databases : Oracle 9i,Oracle 10G, MySQL, SQL server 2008
• Operating systems : Windows (NT, Vista, XP, Windows 7), Unix(AIX,HP-UX)

Education
Masters in Information Management (User Experience)
Bachelor of Engineering in Electronics and Communication

Work Experience
UX Program Manager(Project Based), Confidential, Oct 2011 - May 2012

• Defined and owned the cross functional specifications in collaboration with the project sponsors for creating a content publishing portal for the Interactive Entertainment Business group and Trustworthy Computing group
• Worked with the senior directors of Interactive Entertainment Business group in defining the business focus of the project across multiple groups
• Worked with the senior Management in the Legal Attorney group in designing an interactive social networking portal
• Drove the entire design and implementation process of the projects by creating sitemaps, high fidelity mockups, use case scenarios, design documents and style guides for the offshore implementation and testing teams

Senior Software Developer (Full time), Confidential, Jan 2009 - Sept 2009

• Took over complete responsibility of the transaction module for the Piggybank loyalty project within one month of onboarding ensuring successful delivery and integration with the main project
• Took over the responsibility of handling the offshore-onsite interactions in the absence of the onsite team lead
• Coordinated between testing and development teams in India, UK and Germany in the implementation of the project requirements

Assistant Systems Engineer (Full time), Confidential, June 2005 - Dec 2008

• Handled the reference data module for the financial data warehouse of JP Morgan Chase, Chicago for eight projects for three years
• Handled the requirement gathering and analysis for upcoming projects and associated modules
• Led a project team of seven people for two client projects in onsite and offshore locations for two years
• Handled the responsibility of coordinating and conducting interviews for potential applicants to the project team resulting in four new hires
• Took up the initiative of developing business and technical proposal plans for the client interaction meets for potential new projects and project extensions resulting in three project extensions and one new project

Work Experience - Contract/Freelance
E-commerce Consultant and Usability Engineer (project), Confidential, Sept 2011 - Oct 2011

• Defined the design process methodologies in collaboration with themanagement for creating the new E-Commerce templates offered to the clients
• Coordinated with the marketing team in evaluating existing templates for usability issues and conducted A/B testing
• Coordinated with the offshore team to ensure implementation of the client sites with a turnaround time of three days

Web User Interface Developer (project), Confidential, March 2011 - June 2011

• Coordinated with the CTO in defining the best practices in User experience in Web UI development for thePrep Licensing site
• Coordinated with the creative team in the implementation of their design layouts with a focus on usability and accessibility
• Drove the creation ofbackend and frontend reusable components for the site in collaboration with the development team

User Experience Capstone Consultant/Project Manager(project), Confidential, Jan 2011 - June 2011

• Worked with the founder in defining project requirements in terms of user experience, usability, accessibility and market focus
• Worked with the project sponsor though the entire design process from creating wireframes to conducting usability tests and creating high fidelity interactive prototypes for user testing and benchmark evaluations
• Delivered a fully functional prototype to the client with a verified reduction in learning time from two hours to 20 minutes

User Experience Consultant (Internship), Confidential, June 2010 - Sept 2010

• Collaborated with the Director of product management in defining requirements for the new user interface for the Docusign Signing Interface
• Worked with the design team in creating high fidelity prototypes for usability and A/B testing
• Wrote design specifications documents to assist the development team in the implementation of proposed features with a focus on enhanced usability

Volunteer Activities
Director of Website Operations, Confidential, Sept 2011 - To date

• Coordinated with the Founder in defining the best practices Web UI development for the Getting to know Cancer Site
• Coordinated with the development team in the implementation of the site design layouts with a focus on usability and accessibility
• Coordinated with different project stakeholders in defining the content focus of the site with regards to the user base