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Staff Assistant Resume

Washington, DC

WORK HISTORY:

Staff Assistant

Confidential, Washington, DC

Responsibilities:

  • Managed and assisted with compliance and enforcement of Insurance Producers who are licensed in the District of Columbia to do business with constituents of the city
  • Assisted with handling of investigative referrals: such as opening files; utilizing the State Base Systems (SBS) for producer license; provided data - entry into databases; conducted respective state jurisdiction and/or insurers to request supporting documents when needed
  • Performed compliance duties and maintain monthly logs, i.e., review the anti-fraud plans to determine if business are in compliance with DC Anti-fraud Law; sent compliance letters; completes anti-fraud review worksheet; and update compliance anti-fraud review and point of contacts using MS Access database
  • Utilized Magnum(Lotus Notes) which is a case management information program. I was able to open up cases and input vital and pertinent information relating to criminal investigation to be used by the Enforcement Department
  • Additionally, I also assisted the Legal Department with scheduling of appointments and meeting for the General Counsel and five (5) Assistant Attorney General’s
  • I was responsible for the input of Uniform Consent to Service of Process for Agents who represents the Insurance name and address information with the Department of Insurance, Securities & Banking
  • I also assisted the Attorney’s with gathering data for cases to be represented for the Commissioner of the Department of Insurance, Securities & Banking during hearings
  • Assisted in preparing cases for hearing, including: set-up and maintain case file folders collection drafting of orders and any other legal documents to be introduced into evidence and labeling documents, prepared trial notebook and evidence log
  • Drafted responses to motions, subpoenas, legislation opinions and orders to be used by the Administrative Law Judge or other legal authority which requires the review, analysis and organization of facts and evidence
  • Served as the backup for the Freedom of Information Act (FOIA) Officer in the Legal Department
  • Incorporated and verified documentation for the input of Uniform Consent to Service of Process for Agents who represents the Insurer name and address information with the Department of Insurance, Securities & Banking
  • Maintain an awareness of current events and daily requirements within the office, for example: answering telephone calls, refer them to appropriate individuals and exercised wide latitude of authority with self-initiative
  • Managed ongoing review of administrative and clerical business needs are being met, identifies unusual problem areas, and makes appropriate recommendations for resolution

Office Assistant

Confidential, Washington, DC

Responsibilities:

  • Supported as well as managed and provided administrative assistance with Valves, Investigations, Capitol Improvement Program (CIP), Flushing Department with in Water Services of the Confidential
  • Established and maintained files of pertinent data pertaining to the Department of Water Services
  • Oversaw duties regarding the processed facility request relating to office moving, supplies or carpentry
  • Created and designed collective assistance with Confidential for Public Space Restorations which includes excavation of work thru out the Washington, DC area
  • Analyzed with preliminary research of investigation of research for citations and or violations for the General Counsel Department when received from Confidential in which I conduct resolutions
  • Scheduled staff meetings using MS Outlook when requested
  • Managed and utilized the Tracked Emergency Work Requests (EWRs) in the Confidential Maximo database
  • Led as the main point of contact when receiving and processing applications for various permits related to Water and Sewer
  • Led as the main point of contact regarding EWR’s request through Water Services and Sewer Services
  • Produced documentation for all WASA employees and contractors regarding correct procedures regarding preparation and submittal of construction documents and permit applications
  • Demonstrated and created invoice payments for Emergency Permits through Confidential
  • Performed other related duties and projects as assigned at the discretion of the supervisor

Administrative Assistant

Confidential, Washington, DC

Responsibilities:

  • Work included assisting staff with correspondences which included grants/contracts, mass mailings, database updates and for gathering pertinent information of materials for meetings and or conferences
  • Greeted clients/general public by answering telephones both on general and technical inquiries referring them to the appropriate individuals
  • Performed office automation duties such as copying, filing data entry and other duties assigned

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