Software Support Engineer Resume Mossville IL - Hire IT People

Summary

Software Quality Assurance Engineer with 6 years of intensive experience in SDLC and QA Life Cycle. Involved in analysis, design and quality assurance of Web Applications and Client-Server Applications.
Experience in Internet and Intranet based applications using C, C++, Java, VB Script, Visual Basic, ASP, .Net, HTML and Oracle Experience in Black Box and White Box Testing.
Proficient in both manual testing and automated testing.
Ability to write Test Plans, Test Cases and Test Scripts from requirements and Use Cases.
Extensively worked in Manual Testing performed different types of Testing like Black Box, White Box, Gray Box, Integration, System, Compatibility, UAT, Ad-Hoc, Regression and Web Services Testing.
Excellent understanding of Business Workflow Processes, Software Development Life Cycle methodologies (Agile, Waterfall, and V-Model) and industry standard followed Quality Assurance.
Experience in testing under UNIX, LINUX and WINDOWS environments.
Performed backend testing using SQL Queries.
Good understanding of Data Warehousing (ETL).
Experience in scripting languages like JavaScript, UNIX Shell Scripting, Perl, and Python.
Experience with Mercury Tools (Quality Center, Test Director, QTP, Load Runner).

Technical Skills

Testing Tools

QTP, Load Runner, Quality Center, Test Director, Rational Tools, Test Complete, Selenium

Operating Systems

Windows 98/2000/2003/XP/Vista/2008, Linux, UNIX

Scripting Languages

JavaScript, VB Script, Perl, Python, PHP

Database

SQL Server 2005/2008, MS-Access, MySQL, Oracle 9i/10g

Internet Technologies

HTML, DHTML, XML, XHTML, CSS, AJAX

Languages

C, C++, C#, ASP.NET, VB, Core Java

Others

TOAD, Ms-Office, IIS, VMware, WebServices, TCP/IP Protocols, Eclipse IDE

Experience

Confidential, Mossville, IL Sept 2010 - Present
Software Support Engineer / Test Data Engineer

Work with GED operators and platform engineers and analysts to gather requirements, design, implement and verify the software.
Work with other members of Validation Solutions for system integration, debugging issues, resolving issues, standardizing test setup and day-to-day support activities.
Work with certification engineers to automate test procedures and deploy to lab PCs.
Responsible for continued maintenance of software.
Supporting Data Acquisition Systems Software’s like VDAC, WDAS.
As a Test Data Engineer, also involved in develop and maintain a suite of tools to automatically configure a test cell for operation and analyze and manage the data produced by test cell.
Doing manual testing and prepared test cases for black box testing.

Environment: HTML, Java Script, SQL, C#, Perl, Windows XP, UNIX Shell Script, VS.NET

Confidential, San Jose, California Sept 2008 – May 2010
Software Integration Test Engineer

Established/Maintained relationships with various business units, end users, QA Team, and facilitated communications across organizations.
Prepared test cases for Black Box testing coordinated with development and build release engineers.
As per client requirement prepared systems and conduct System Testing.
Create virtualizations environment.
Install and configuration Virtual Box, VMware, ESX, ESXi, Vsphere Client.
Developed test scenarios for functional tests on user interfaces and backend functionalities.
Test management was done using Quality Center. Managed the requirements using Quality Center.
Automation experience using Test Complete tool.
Testing applications on iPhone mobile device.
Used Test Complete to automate front-end UI/functional testing.
Executed Regression test cases and reported the findings.
Handled huge volume of data to simulate real time scenarios and executed test cases for data validation.
Updated test environment with latest builds, troubleshoot compatibility issues.
Gathered test results and prepared test status reports.

Confidential, Gujarat, India Sept 06 – Aug 07
.NET Web Developer

Project: West Side Chevrolet, ianand.com, semananews.com

Role:

Used Object-Oriented approach for design and development.
Developed Web Forms by using VS 2005 & VB.Net and C#.
Implemented Role Based Security & Forms Authentication.
Implemented input validation using the ASP.NET Input Validation Controls.
Used Master Page, Menu Control, Themes andCascading Style Sheets (CSS) to attain uniformity throughout the application.
Used Java Script for notifications to the user like Session Timeout, Reminders etc.
Developed ASP.NET User Control (.ascx files).
Extensively used GridViews, DataTables, DataReaders and DataSets.
Developed SQL Server Stored Procedures, Views and User-Defined Functions.

Environment: ASP.NET, C#.Net, ADO.NET, SQL Server 2005, HTML, Java Script, AJAX, IIS 6.0, .Net framework 2.0/1.1, Visual Studio 2005, Windows 2000/XP.

Education

Master of Science in Computer Science, Master of Computer Application (MCA)
Bachelor of Science in Mathematics

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Software Support Engineer Resume

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