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Human Resources Professional Resume

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Dayton, NJ

Objective

To obtain a challenging human resources position.

Professional Summary

Human resources professional with substantial experience in recruiting, building relationships, and managing employee related concerns and issues. Excellent analytical, problem solving, written, oral and interpersonal communication skills. Strong administrative, technical, and organizational skills. Ability to work well in a team environment, under minimum supervision and strict deadlines. Skilled at an advanced level with Microsoft Office Suite, various operating systems, programming languages, and computer hardware.

Professional Experience

Confidential, Boundbrook, New Jersey
Helper Coordinator
November 2011 – Present

  • Reviewing the daily helper needs provided by the operations and co-ordinate the daily staffing of helpers
  • Responsible for reviewing helper hours for accurate recording of time and assignments
  • Work closely with the operation, communicating helper performance
  • Administration of uniforms and tracking helper performance

Confidential, Woodbridge, New Jersey
Staffing Manager
June 2006 – February 2009

  • Identify prospective clients by using business directories, followed up on leads from existing clients and candidates, and attended organizational and networking events
  • Contacted new and existing clients to discuss their human resources requirements, and explained how these needs could be met by specific temporary staffing solutions
  • Maintained assigned account base while new accounts were being developed
  • Performed searches for qualified candidates according to relevant job criteria using computer databases, networking, internet recruiting resources, cold calls, media, recruiting firms, and employee referrals
  • Interviewed applicants to obtain information on work history, training, education, and job skills
  • Contacted, reviewed, and evaluated qualifications or eligibility for prospective applicants to inform them of temporary employment possibilities, consideration, and selection
  • Conducted reference and background checks on applicants

Confidential, Toronto, Ontario, Canada
Manager, National Client Services
February 2003 – April 2006

  • Attended client meetings to exchange information regarding service and billing complaints, implement policies and procedures and coordinate collection activities
  • Maintained records for customer interactions and transactions, recording details of inquires, complaints and comments, as well as actions taken
  • Check to ensure that appropriate changes were made to resolve client concerns
  • Recruited, interviewed, and selected employees
  • Trained and instructed employees in job duties and company policies or arranged for training to be provided
  • Provided employees with guidance in performing difficult or complicated problems and in resolving escalated complaints or disputes
  • Supervised, planned and prepared work schedules and assigned employees to specific duties, ensured adherence to quality standards and deadlines, and interpreted and communicated work procedures and company policies to staff
  • Monitored, evaluated and discussed employee’s job performance and recommended appropriate plan of action to resolve concerns
  • Prepared and improved various reporting initiatives for clients, and executive management
  • National Bank of Canada, Toronto, Ontario, Canada

Analyst
September 2000 – January 2003

  • Directed the preparation of regular and special budget reports
  • Analyzed financial information to produce forecasts of business for future budget preparation
  • Examined budget estimates for completeness, accuracy, and conformance with procedures and regulations
  • Provided advice and technical assistance with various analyses, fiscal allocation, and budget preparation
  • Consulted with managers to ensure that budget adjustments are made in accordance with business and program changes
  • Summarized budgets and submit recommendations for the approval or disapproval of fund requests
  • Analyzed monthly department budgeting and accounting reports to maintain expenditure controls

Education

BA Degree in Business Administration, Computer Science and IT

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