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Service Technician Resume

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San Bruno, CA

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EDUCATION Bachelor of Science: Accounting Associate in Science: Physics Associate in Arts: Liberal Studies

EXPERIENCE

Confidential San Bruno, CA Service Technician December 2009 to Present

  • Provide professional, timely, and courteous customer service in the installation and mechanical areas of the Automotive Center
  • Selling and recommending necessary automotive services and products to customers

Confidential San Francisco, CA Volunteer December 2011 to April 2012

  • Assist clients with the intake form and ensuring taxpayers have the correct tax documents and identification
  • Assist taxpayers in preparing their tax returns
  • Review tax returns which were prepared by colleagues to ensure accuracy

Confidential San Francisco, CA Customer Service Agent October 2007 to December 2009

  • Deliver quality customer service at the ticket counter, arrival gate and boarding gate
  • Supervise a team to ensure passengers experience smooth boarding process
  • Send follow up messages to airport headquarters about passenger accommodations

Confidential Daly City, CA Auditor January 2007 to June 2007

  • Reported accurate inventory data for our clients on the sales floor, stock rooms and warehouses
  • Adapted quickly to different work environments to produce data for clients
  • Worked in teams, sometimes up to 30 staff members, to meet data collection deadlines

SKILLS

Technical: Proficient in Windows operating system and depth knowledge of Microsoft Office (MS Word, Power Point and Excel). Completion in specialization courses in automotive electricity/electronics and drive train technology. Language: Fluent in spoken Cantonese.

PROFESSIONAL ASSOCIATION Active member of Accounting Students Organization.

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