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Receptionist Resume

Rockville, MD

STRENGTH:

Law Firm Assistant Manager of Telecommunications

SUMMARY:

  • Superior telephone, customer service and computer skills
  • Excellent planning, organizational and leadership skills
  • Proficient with Microsoft Office, NXView, Avaya EU 24 Phone system and Cisco IP Phone 7960 Series
  • Telephone and Front desk reception;
  • Management - executive and administrative support
  • Excellent multi-tasking skills in a fast-paced environment.
  • Additional skills include customer service database and records, general office support.

EXPERIENCE:

Receptionist

Confidential, Rockville, MD

Responsibilities:

  • Provide temporary administrative support in various offices in the Metropolitan Washington area.
  • Duties include greeting visitors and attending to their needs.
  • Screen telephone calls and transfer them accordingly.
  • Reserve and set up conference rooms.
  • Open, scan and distribute mail.

Assistant Supervisor - Telecom/Receptionist/Phone Operator

Confidential, Rockville, MD

Responsibilities:

  • Served as first point of contact for clients, vendors and debtors visiting the office.
  • Efficiently operated company switchboard and provided prompt, courteous and knowledgeable assistance.
  • Provided telephone and legal technical support for attorneys and other legal staff members that handle account recovery litigation and collections for commercial organizations nationwide.
  • Completed the daily attendance report.
  • Answered incoming debtor calls and transferred them to the proper call-in queue.
  • Listened to company voicemail and forward the messages to the correct parties.
  • Assisted on the client line on an as needed basis.
  • Trained new operators to make ready to perform their job efficiently and effectively.
  • Did special projects for other departments as necessary.
  • Executed other administrative duties as assigned.

Assistant Secretary/Receptionist/Bookkeeping Clerk

Confidential, Washington, DC

Responsibilities:

  • Answered phones, filing, and typing correspondence.
  • Received and processed rental payments.
  • Monitored residents taking their medication.
  • Accounts payable, data entry and filing as the bookkeeping clerk.

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