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Os Processor 2 / New Accounts Specialist Resume

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Glen Allen, VirginiA

Over twenty years of experience in Data Analyst positions. Strong skills in problem solving, reviewing, researching and verifying data in both non-profit organization and banking using multiple systems. Excellent data entry skills and detail oriented.

EXPERIENCE

Confidential 1999-Present Glen Allen, Virginia OS Processor 2 / New Accounts Specialist

Process new accounts documents for all business channels using the First Clearing Corporation Workflow System. Update customer accounts as requested by licensed branch personnel using BETA system. Analyze account documentation for accuracy and completeness. Train associates on workflow processing. Assist team leaders with special projects and merger clean up on conversions. Address and resolve client issues through daily telephone contact with financial advisors and their sales assistants.

  • Select by management to perform second review on return to branch documents for accuracy on associates work to meet the Service level agreement.
  • Receive star award for volunteering to learn new functions in the department.
  • Receive several shine awards for being a team player in helping to met the departmental goals.

Confidential 1988-1998 Richmond, Virginia Payroll Specialist

Trained new associates on the payroll functions in the department. Performed the trial and final settlement of payroll transactions from new hires to terminations. Balance all payroll runs. Interact with managers and associates to resolve payroll discrepancy problems through daily telephone contacts. Distributed and separated all payroll reports by subtitles. Adjusted and researched healthcare deductions on payroll checks using the Benefits Arrears Reports. Inputs data from time sheets and production sheet to computerized payroll system.

Confidential 1986-1988 Richmond, Virginia Transit/Settlement Clerk Batched and balance incoming clearings for reader sorter machine.

Confidential. 1981-1986 Powhatan, Virginia Bookkeeper Assist Financial Officer with all accounting and payroll duties. Balancing and settling general ledgers for all federal and state funded programs. Balance all bank statements monthly. Review and Compute vacation and sick pay. Manually process all W2 forms for year end. Review and process weekly timecards for all employees. Pay company bills.

EDUCATION/TRAINING Principles of Accounting I Participate in ongoing training in banking and securities operations and procedures.

COMPUTER SKILLS Microsoft Word, Outlook, Excel and Internet FCC Workflow System BETA Lotus Notes New Accounts Online Procedures Tesseract Payroll System Touch 10-key Pad

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