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Receptionist/office Clerk Resume

Washington, DC


  • Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an insurance agent, office manager, receptionist and office clerk.
  • Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
  • Offer computer skills in MS WORD and other applications/systems.


  • Office Management
  • Teambuilding & Supervision
  • Report & Document Preparation
  • Accounts Payable/Receivable
  • Bookkeeping
  • Records Management
  • Inventory Management


Confidential, Washington, DC

Receptionist/Office Clerk


  • Increased sales and production within the office with both my expertise of the insurance field and my knowledge of how to treat customers.
  • Developed efficiency - enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.
  • I am responsible for posting payments to accounts, quoting and writing policies, as well as all administrative work in the office.
  • Quickly became a trusted assistant to the company president, and earned a reputation for maintaining a positive attitude and producing high-quality work.

Confidential, Washington, DC

Receptionist/Administrative Assistant


  • Served as assistant, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.
  • This was a stay - in-school job while I was attending the Confidential .

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