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Student Loan Application Verifier Resume

Braintree, MA

SUMMARY:

  • Expense Control Technology Solutions Strategic Planning Facility Management Team Building Process Improvement
  • Results - driven systems technology administrator offering over 20 years of experience and success aligning technology solutions with business strategies
  • Forward-thinking, strategic planning and project implementation; Software Management; Systems Installation; Training and Development

EXPERIENCE:

Student Loan Application Verifier

Confidential, Braintree, MA

Responsibilities:

  • Enter loan applications within the department accuracy standards.
  • Backup Queue Processing a.
  • Process loans in all OVATION and SWIS queues within department accuracy standards.
  • Validate student enrollment documents.
  • Analyze documents that do not match OVATION and determine next step processing.
  • Provide support for processing questions from new hires and peak season staff.

Principal Systems Analyst

Confidential, Boston, MA

Responsibilities:

  • Provided infrastructure and application support for in-house accounting system, performed incident investigation and tracking, liaison between application support and development teams.
  • Consulted with clients; providing technical leadership and expertise.
  • Applied methodologies to resolve user and systems issues.
  • Authored procedures to solve complex business and system problems.
  • Built a sub-test environment for fixed income and equity/money market environments for testing and debugging of regular releases of FOCAS software.

Senior Systems Manager

Confidential, Maynard, MA

Responsibilities:

  • Built and supported Confidential infrastructure used to test 219 applications, covering 83,600 programs for Confidential compliance.
  • Designed security scheme for setting up projects, provided technical support to project leaders, and managed production clones behind a digital Unix-based firewall.
  • Coordinated system management tasks with project leaders in India and locally.
  • Updated web pages, installed software, and troubleshot systems.

Consultant

Confidential, Hudson, MA

Responsibilities:

  • Conducted performance analysis, graphing, and troubleshooting for a client during their transitional phase from VAX 7000 to Alphaserver 2400 platforms; recommended system management guidelines and suggested standards.
  • Set up an NFS server to enable file transfers between AXP server and Windows NT clients.
  • Provided second-line technical support for Confidential .

Senior Systems Analyst

Confidential, Las Vegas, NV

Responsibilities:

  • Provided 24/7 coverage of payroll system, and technical support.
  • Supervision of operators and system support staff.
  • Led team that coordinated field service and operations during the move to a new computer facility in Las Vegas.
  • Installed, configured and was technical support for Ross Financial Systems which included parallel testing and rollout.
  • System Administrator for in-house payroll machine.
  • Proactively identify opportunities to apply technologies to business processes by informing and advising managers on information system technologies' functionality, costs, benefits, and implementation requirements.
  • Understanding of business problems; IT strategies, issues and priorities.

Senior Systems Programmer

Confidential, Cambridge, MA

Responsibilities:

  • Isolated, analyzed, repaired system problems; installed, upgraded system software; designed and implemented system resource accounting, crash, and production schemes.
  • Liaison and broker of services for the firm’s engineering community.

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