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Service Advisor Resume

WORK HISTORY:

SERVICE ADVISOR

Confidential

Responsibilities:

  • Assist customers to provide solutions for automotive issues and maintenance needs.
  • Guide customers through the service process to ensure the correct most cost effective solution.
  • Job responsibilities include: setting up appointments, greeting customers on arrival, working with technicians to fulfill customer current and future needs, explaining issues and getting approvals for recommended service.

SERVICE ADVISOR

Confidential

Responsibilities:

  • Assist customers to provide solutions for automotive issues and maintenance needs.
  • Guide customers through the service process to ensure the correct most cost effective solution.
  • Job responsibilities include: setting up appointments, greeting customers on arrival, working with technicians to fulfill customer current and future needs, explaining issues and getting approvals for recommended service.
  • Monitor the stock market daily using technical/fundamental analysis to locate trading opportunities.

VMR DEMAND PLANNER, INVENTORY DISTRIBUTION ANALYST

Confidential

Responsibilities:

  • Responsible for the maintenance of an accurate forecast for two VMR customers
  • Assist in the daily replenishment process for both customers when needed.
  • Provide advice and assistance to meet short term business requirements of VMR customers.
  • After VMR rollout, established profiles for each Confidential location to maximize turns using Manugistics software.
  • Monitoring of this process was on - going.

APPLICATION CO-ORDINATOR, APP. SPECIALIST, PROGRAMMER

Confidential

Responsibilities:

  • Responsible for day to day job scheduling of PMUSA applications in a batch environment.
  • Developed technical skills used in troubleshooting and resolving application problems.
  • Developed skills in prioritizing, monitoring, and organizing workload during periods of heavy volume.

COMPUTER OPERATOR, SR. COMPUTER OPERATOR

Confidential

Responsibilities:

  • Responsible for day to day operation of mainframe computer hardware (printers, tape drives, disk drives).
  • Developed technical skills used in troubleshooting and resolving hardware problems.

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